Lisa Beauchamp
Waterford
Summary
I am seeking an opportunity where I can be creative and work with other likeminded individuals. I know my work history does not reflect a history of design or creativeness, but I can assure you, my heart does. I am creative, friendly, and passionate about design. I would love to launch a new career as a Design Consultant. Creating organized, functional and aesthetically pleasing spaces for clients where I can showcase my talents and surround myself with other professionals who are as passionate about design as I am.
Overview
27
27
years of professional experience
Work History
Business Development Manager
AT&T
Southfield
04.1998 - Current
Provides support to various work groups to interpret and implement new Voice solutions and maintenance contract administration policies for Voice Customer Premise Equipment. Contract language negotiation, system process flows (ESS, Salesforce, FDW, etc.), methods, and procedures. Supervision and development of team Associate Managers.
Responsibilities include Sales support, working with Field Services such as installation Technicians and Engineers to support new system solutions. Respond to complex Request for Proposals (RFP's), managing, and administering quality service deliverables, including quotes, customer service agreements, and assist with sales/customer escalations.
Contact and negotiate directly with vendors and 3rd party subcontractors for end-user maintenance renewal and warranty expiration opportunities as well as resolving payment disputes with vendors
Education
Associate - Liberal Arts/Design
Baker College
Auburn Hills, MI01.1998
Associate - Business
Oakland Community College
Waterford, MI01.1995
References
Available upon request
Key Skills
- Creative Space Planning: Skilled in visualizing and organizing spaces for maximum efficiency and style.
- Customer Service: Strong interpersonal skills with a focus on listening to client needs and exceeding expectations.
- Attention to Detail: Highly meticulous, ensuring every element of a project is thoughtfully considered.
- Problem-Solving: Adept at finding innovative solutions to challenges in design or organization.
- Technology: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Salesforce and Teams; quick learner of new software.
Additional Interests
- Passionate about home organization and DIY projects.
- Enjoy sketching and experimenting with new design layouts in free time.
- Regularly follow design trends through online blogs and social media platforms.
- Often assists friends and family with design and organizing solutions.
Timeline
Business Development Manager
AT&T
04.1998 - Current
Associate - Liberal Arts/Design
Baker College
Associate - Business
Oakland Community College
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