Lisa Behrens

Responsibilities

• Reconcile credit card and ACH transactions daily.
• Balance General Ledger against AR aging daily.
• Invoice product and services daily.
• Balance shipped items with exception report.
• Respond to inquiries; email and phone.
• Make collection calls daily.
• Process incoming payments.
• Process checks via Remote Deposit Capture daily.
• Reconcile customer accounts.
• Assist other team members with questions and daily tasks.
• Write & implement standard operating procedures.

Responsibilities

• Process weekly payroll.
• Process new contracts.
• Answer phones and schedule appointments for 4 estimators.
• Represent the company at area home shows and provide marketing assistance to the Marketing Director.
• Create customer invoices and collect past due invoices.
• Maintain accurate job files and internal company documents within CRM software

Achievements

• Facilitated the implementation of new CRM software and trained staff.
  

Responsibilities

• Process weekly payroll for 65+ union employees and related payroll taxes.
• Maintain employee files, facilitate new hire orientations, training, and background checks.
• Complete OSHA reports, manage drug testing program and maintain compliance standards.
• Represent Schomburg in annual labor union and Workers Compensation audits.
• Design and manage marketing material for web, print and apparel.

Achievements

• I identified fraud while performing an unemployment audit resulting in recovery of $9854.
• Negotiated a plan with National Purchasing Partners to reduce operating expenses by $2200/mo
  

Responsibilities

• Performed Accounting, HR, payroll, recruiting and hiring.
• Apply for and maintain state & federal credentials for MD, 2 NP's, & 2 nurses.
• Credentialed providers with accepted insurance companies annually.
• Supervise billing and reception and provide backup support.
• Prepare, and conduct OSHA training and maintain compliance standards.
• Design and manage marketing material for web and print.
• Organized charity & promotional events for our community outreach initiative.

Achievements

• I increased monthly revenue by $3500 by implementing a plan to meet Medicaid's Wellness standards through patient outreach.
• Negotiated a plan with Henry Schein to reduce costs of medical supplies by $2400/mo
  

Responsibilities

• Performed accounting, HR, payroll, recruiting and hiring.
• Apply for and maintain state & federal credentials for MD, 2 NP's, & 2 nurses.
• Credentialed providers with accepted insurance companies annually.
• Supervise billing and reception and provide backup support.
• Prepare, and conduct OSHA training and maintain compliance standards.
• Design and manage marketing material for web and print.
• Organized charity & promotional events for our community outreach initiative.

Achievements

• I increased monthly revenue by $3500 by implementing a plan to submit Medicaid claims online through the states portal.

I open my house to college baseball players for the summer by providing food and housing.

I sit on the building and grounds committee and we maintain the 4 indoor and 6 outdoor courts as well as the buildings and surrounding grounds.

Maintain the Denmark bridge area up to and including Old Ottowa Rd by collecting trash bi-weekly.

Started a recycling program at Danville Tennis Center.