Healthcare professional with 24 years of experience in academic medicine and insurance processing. The various positions held require extensive knowledge of medical coding, third party regulations/compliance, billing and collections.
Overview
32
32
years of professional experience
1
1
Certification
Work History
PBC 1
UF Health Jacksonville
Jacksonville, FL
02.2015 - Current
Extensive experience in production-based coding for the following specialties- most current- , Ophthalmology, Orthopedics
Review clinical documentation and code to the highest level to accurately capture the correct charges
Accurately follow coding guidelines and legal requirements to ensure compliance with Federal and State guidelines.
Ensure compliance with internal policies and report compliance issues appropriately
Perform coding work which requires independent judgement in a timely and accurate manner
Consistently verify teaching and compliance standards are met
Exceed production goals set by management with a verifiable low error rate; since 2015. Manage coding related edit work queues
Provide feedback/education to physicians utilizing physical, verbal and written communications in the Completion of Electronic Records, the proper assignment of ICD-10CDM, HCPCS and CPT codes
Assist follow-up with coding denials and recognize denial trends.
Work with various departments such as compliance and managed care to ensure proper billing/coding issues are resolved timely.
Verify and register patient demographics for billing purposes.
Proficient in data entry and follow-up including account corrections.
Proficient with programs such as Allscripts, MedData, Vital Coder, Encoder Plus.
Insurance Follow - Up Coordinator
University of Florida Jacksonville Physicians, Inc.
Jacksonville, FL
10.2000 - 2015
Verify and/or assign CPT, ICD and Modifier codes for each patient encounter as needed
Identify payer specific guidelines, billing edits, National Correct coding initiative and online tools
Identify trends by payer that impact A/R and Communicate to Leader of backlogs or unsolved issues
Perform several Special Projects assigned by the team leader
Re-filing insurance claims based on each payer’s specific appeal process with the knowledge of time lines
Thorough knowledge of CPT and ICD-9 Coding and medical terminology.
Referral Coordinator for OB-GYN
Shand’s Jacksonville Medical Center
Jacksonville, FL
01.1999 - 10.2000
Maintain Log of all referrals/admission
Scheduling all patient's for outside referral to specialists and admission for approximately 35 patients a day
Report billing problems related to referrals
Contact Insurance companies on a daily basis for authorizations.
DOT Field Officer
Florida Department of Transportation
Jacksonville, FL
01.1999 - 01.2000
Title and Registration review at port of entry
Collections of overweight fines
Knowledge of State rules and regulations
Heavy public interaction (Avg 150 patrons daily).
Medical Records Clerk
Oceanway Medical Center
Jacksonville, FL
01.1998 - 01.1999
Responsible for filing records within office
Assist patients with medical records questions and retrieval
Work on computer system making and canceling patient appointments
Advise and coordinate employees in medical records offices.
CSR- Receptionist
University Family Practice
Jacksonville, FL
09.1992 - 01.1998
Greet all patient and visitors
Registration (Avg 80 per day)
Checked eligibility for various insurance companies.
Education
GED -
Twin Palms High School
Blythe, CA
Diploma -
Lamson Business College
Phoenix, AZ
Skills
Certified Professional Coder
Billing Systems: Epic, OnBase
Proficient in Microsoft Excel, Office and Word
Ten key and all office Machines
Proficient utilization of multiple third-party payor systems (Including government sponsored programs)
Affiliations
Member AAPC (American Academy of Professional Coders – Florida chapter)
Member of Brain injury support Group of North Florida Chapter
Position Held
PBC 1
Follow Up Coordinator
Referral Specialists
Medical Records
Enforcement Officer
Edit Clerk
Registration (CSR)
Certification
CPC
Timeline
PBC 1
UF Health Jacksonville
02.2015 - Current
Insurance Follow - Up Coordinator
University of Florida Jacksonville Physicians, Inc.