Lisa Benigno
Program Assistant (Ready for a change)
REDWOOD CITY,CA
Overview
26
26
years of professional experience
Work History
Program Assistant- Medical Assistant
Kaiser Permanente
REDWOOD CITY, United States
03.1996 - Current
- Received award for 100% patient satisfaction.
- Managed effective program outreach and monitored progress to achieve a higher than expected percentage of 96% on Hypertension Quality Metric Goal, which had not been met in years.
- Implemented streamline process for referrals to meet goal of contacting patients within 24 hours for appointment.
- Gather detailed information that is entered into tracking spreadsheets, documents and databases.
- Create and updated patient records with complex information to maintain medical center standards and compliance.
- Deliver high-level administrative support to team of six providers, promoting excellence in day-to-day activities and office operations.
- Conduct research, pilot new programs, and assist in special projects to help make Pain Medicine and Kaiser Permanente a leader.
Education
MBA - Marketing
University of Southern Indiana
Evansville, IN06.2023
Bachelor of Science - Human Services
Notre Dame De Namur University
Belmont, CA05.2012
Certificate - Intensive Computer Technician
Canada College
Redwood City, CA06.2001
Certificate - Personal Trainer
National Sports Science Association
San Francisco, CA07.1996
Diploma - Medical Assisting
National Education Center
San Francisco, CA05.1995
Skills
- Analytical and Critical Thinking
- Problem-Solving and Decision-Making
- Goal Setting and Prioritizing
- Authentic Communication
- Customer Centricity
- Strong Team Player and Collaborator
- Excellent Time Management
- Healthcare and Marketing
Hobbies
Ultra Hiking, Indoor Sport Climbing, Yin and Hatha Yoga, Functional Fitness
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
There’s no reality except the one contained within us. That’s why so many people live an unreal life. They take images outside them for reality and never allow the world within them to assert itself.
Hermann Hesse
Timeline
Program Assistant- Medical Assistant
Kaiser Permanente
03.1996 - Current
MBA - Marketing
University of Southern Indiana
Bachelor of Science - Human Services
Notre Dame De Namur University
Certificate - Intensive Computer Technician
Canada College
Certificate - Personal Trainer
National Sports Science Association
Diploma - Medical Assisting
National Education Center
Similar Profiles
Marie A. StevensonMarie A. Stevenson
Patient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser PermanentePatient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser Permanente
Edith NagunaEdith Naguna
Special Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical GroupSpecial Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical Group
MICHAEL NAVAMICHAEL NAVA
Area Director at Kaiser Permanente – The Permanente Medical GroupArea Director at Kaiser Permanente – The Permanente Medical Group
Diana IovescuDiana Iovescu
Program Manager III- Centers for Reproductive Health/IVF at Kaiser Permanente- The Permanente Medical GroupProgram Manager III- Centers for Reproductive Health/IVF at Kaiser Permanente- The Permanente Medical Group
Susan DangSusan Dang
Senior Research Associate / Scientist II at Seer Inc.Senior Research Associate / Scientist II at Seer Inc.