Lisa Bennett
Rochester,MA
Summary
Experienced Makeup Artist with over 15 years of proven success in skincare and makeup artistry. Proficient in delivering personalized beauty solutions and exceptional customer experiences. Adept at translating product knowledge to clients and driving sales growth in various selling environments.
Overview
26
26
years of professional experience
Work History
Makeup Artist
Jones Road Beauty Flagship Store
2022.01 - 2023.09
- Achieved consistently high sales figures across all performance categories including: items per transaction, average order value, and total sales.
- Utilized active listening and open-ended questioning techniques to provide personalized recommendations based on client needs.
- Conducted product shade matching and makeup applications for optimal client selections, resulting in increased customer satisfaction.
- Led engaging live tutorials on brand's social media pages (JRB Roadies on Facebook) showcasing makeup application techniques, answering questions, and driving online engagement and sales.
- Fostered collaboration and mutual support among team members, contributing to a positive store environment.
Freelance Makeup Artist
Bobbi Brown Cosmetics, Charlotte Tilbury, Tom Ford
2018.06 - 2021.12
- Built quick rapport with clients through attentive listening and addressing their needs.
- Part of the pro makeup team for Charlotte Tilbury's public appearance in New York City in February 2020.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Top producer in all areas of sales performance.
- Provided additional makeup and skincare training to new employees as requested by regional manager.
Freelance Coordinator
Tom Ford Beauty
2016.04 - 2018.06
- Established and defined the role; responsible for recruiting, hiring, training, and scheduling freelance makeup artists and fragrance specialists
- Developed scheduling protocols and performance reports for the freelance team
- Planned and conducted training seminars; demonstrating skincare, makeup applications, and sharing fragrance knowledge
- Collaborated with retail managers to fulfill freelancing needs.
Beauty Advisor
Bobbi Brown Cosmetics
2008.09 - 2016.01
- Integral member of a million-dollar sales team, excelling in gross sales, sales per hour, items per transaction, repeat client percentage, and average unit sale.
- Demonstrated strong time management and multitasking skills with groups of clients.
- Certified Makeup Artist through the Bobbi Brown Makeup Artistry Certification Program.
- Established rapport with clients by attentively listening to their needs and preferences, cultivating repeat business.
- Increased customer loyalty through exceptional service and tailored makeup applications.
Corporate Sales Manager
Enterprise Rent-A-Car
1997.06 - 2002.02
- Achieved the top rank in total revenue out of 150 regions in 2001.
- Consistently increased territory revenue by over 30% each year.
- Successfully acquired strategic accounts, including those from competitors.
- Monitored metrics and marketing investments to assess performance and implement continuous improvements.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
Education
Bachelor of Arts - Elementary Education
Saint Michael's College
Colchester, VTSkills
- Empathetic and concise communicator
- Mastery of makeup applications on all ages, skin tones, and skin types
- Extensive skincare knowledge
- Well-versed in the benefits of clean beauty
Timeline
Makeup Artist
Jones Road Beauty Flagship Store
2022.01 - 2023.09
Freelance Makeup Artist
Bobbi Brown Cosmetics, Charlotte Tilbury, Tom Ford
2018.06 - 2021.12
Freelance Coordinator
Tom Ford Beauty
2016.04 - 2018.06
Beauty Advisor
Bobbi Brown Cosmetics
2008.09 - 2016.01
Corporate Sales Manager
Enterprise Rent-A-Car
1997.06 - 2002.02
Bachelor of Arts - Elementary Education
Saint Michael's College
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