Clinic Coordinator
Lisa Bennett
Labette Health
PARSONS,KS
2027
years of professional experience
1
Certification
Experienced clinic coordinator with a strong background in patient care coordination, insurance verification, and appointment scheduling. Known for HIPAA compliance, attention to detail, and calm problem-solving in fast-paced healthcare settings.
Work History
6 Years 5 Months
06.2020 - Current
6 Years 5 Months
Clinic Coordinator
Labette Health | Chetopa, KS
06.2020 - Current
- Coordinated clinic schedules, balancing provider availability, patient needs, and room utilization.
- Managed patient intake, verifying demographics, insurance details, and referral documentation for accuracy.
- Streamlined communication between providers, nurses, and front office staff to support smooth patient flow.
- Tracked prior authorizations, referrals, and follow-up appointments to reduce scheduling delays.
- Set appointments for patients and reached out to reschedule appointments due to provider availability.
- Helped front desk staff register and process patients.
- Accepted cash payments, adjusted balances and submitted records to accounting.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
2018 - 05.2020
Store Associate
Short Stop | Wamego, KS
2018 - 05.2020
- Assisted customers with product selection, pricing, and checkout support
- Processed cash, card, and mobile payments with accuracy at register
- Restocked merchandise, organized displays, and maintained sales floor readiness
- Received shipments and organized them for easy access in the stockroom, verified inventory, and reported stock discrepancies
- Maintained clean, safe store conditions throughout daily operations
- Resolved routine customer concerns promptly and professionally
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
2016 - 04.2020
Certified Nursing Assistant
Vintage Park Assisted Living Communities | Wamego, KS
2016 - 04.2020
- Monitored vital signs and reported changes in condition to nursing staff promptly.
- Assisted residents with bathing, dressing, grooming, and toileting while preserving dignity and comfort.
- Supported safe transfers, ambulation, and repositioning using proper body mechanics and lift equipment.
- Documented care activities accurately in resident records and shift notes.
- Provided meal assistance and monitored intake to support nutrition and hydration needs.
- Maintained clean, sanitary resident spaces while following infection control procedures.
- Responded quickly to resident needs and communicated concerns clearly with care team members.
- Followed individualized care plans to deliver consistent daily support in assisted living environment.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Education
No Degree - Nursing
Labette Community College | Parsons, KS
High School Diploma
Columbus Unified High School | Columbus, KS | 05.1995
Skills
HIPAA compliance
HIPAA guidelines
Patient confidentiality
Insurance verification
Medical terminology proficiency
Patient care coordination
Appointment scheduling
Infection control procedures
Certification
CPR
Timeline
Clinic Coordinator
Labette Health
06.2020 - CurrentRead more
Store Associate
Short Stop
2018 - 05.2020Read more
Certified Nursing Assistant
Vintage Park Assisted Living Communities
2016 - 04.2020Read more
Labette Community College - No Degree, Nursing
Read more
Columbus Unified High School - High School Diploma,
Read more