Lisa Beratta
New Hartford,NY
Summary
Driven by a strong sense of professionalism and empathy, I leveraged my excellent communication and problem-solving skills at Oneida County District Attorney's Office to enhance support for crime victims, streamlining service coordination and improving case outcomes. My approach fosters teamwork and ensures reliability, significantly contributing to a positive impact on client experiences.
Overview
31
31
years of professional experience
Work History
Bus Monitor/ Lunch Monitor
New York Mills Union Free School District
10.2019 - Current
- Ensured timely arrival at designated stops by closely following established schedules and routes.
- Lunchroom:
- Monitored student behavior and implemented corrective actions.
- Collaborated with school staff to address any concerns or issues regarding student behavior during lunch periods.
- Monitored students during lunchtime and provided verbal cues to students to manage behavior.
- Coordinated with fellow lunch monitors to provide comprehensive coverage of all areas within the designated eating space, maximizing supervision effectiveness.
Bus Monitor
Utica City School District
09.2015 - 09.2019
- Assisted driver in monitoring and managing student behaviors to promote safety.
- Collaborated with school staff to develop personalized plans for students requiring additional assistance during transportation.
- Partnered with bus drivers to create a welcoming environment for students entering the vehicle each morning.
- Contributed to the development of effective emergency evacuation procedures, prioritizing student safety in crisis situations.
- Reduced instances of bullying by actively observing student interactions and intervening when necessary.
- Maintained open lines of communication with school administrators, providing updates on any notable occurrences during daily transportation activities.
- Assisted bus driver in maintaining order, ensuring a safe and efficient transportation experience for all passengers.
Pre-School Assistant
Upstate Cerebral Palsy
10.2010 - 06.2015
- Assisted in preparing nutritious snacks for children while adhering to dietary restrictions when necessary.
- Assisted in planning and executing educational field trips, enriching students'' understanding of real-world concepts.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
Re-entry Coordinator
Oneida County Work Force Development
02.2009 - 08.2009
- Assisted newly-released parolees with re-entry to society: Provided local resources such as obtaining identification cards, housing, employment opportunities, medical care, etc.
Victim Witness Coordinator
Oneida County District Attorney's Office
01.2005 - 01.2009
- Provided tailored support services based on individual needs, ensuring a personalized approach for each client.
- Fostered trust with clients by maintaining confidentiality of sensitive information at all times.
- Enhanced victim and witness support by efficiently coordinating services and resources.
- Served as a reliable liaison between clients and various service providers, streamlining processes for improved outcomes.
- Streamlined communication between victims, witnesses, and legal professionals by establishing strong relationships.
- Promoted collaboration among team members to provide holistic support to crime victims and their families.
- Fulfilled various administrative duties, such as typing legal documents and correspondence for whatever DA I was assigned to.
Court Advocate
YWCA of the Mohawk Valley
01.1994 - 01.2005
- Promoted client understanding of complex legal situations by explaining procedures and potential outcomes in clear terms.
- Improved client outcomes by providing thorough case research and legal support.
- Supported clients during court proceedings, offering emotional support and guidance.
- Prepared comprehensive reports summarizing case progress and outcomes for management review.
- Conducted comprehensive interviews with clients to gather essential information for case preparation.
- Implemented proactive measures to address potential barriers faced by clients in navigating the justice system.
- Provided ongoing advocacy for clients, working diligently to uphold their rights within the justice system.
- Coordinated meetings between clients, attorneys, and other involved parties as needed throughout the course of each case.
- Assisted attorneys in preparing for court hearings, resulting in more effective representation.
- Assisted in developing compelling arguments by gathering pertinent evidence and documentation for each case.
- Maintained advocacy role even at the felony level
Education
New Hartford Senior High School
New Hartford, NY06.1988
Skills
Patience and Empathy
Reliability and punctuality
Excellent Verbal and Written Communication Skills
Interpersonal Skills
Professionalism
Teamwork and Collaboration
Time Management
Attention to Detail
Problem-solving abilities
Timeline
Bus Monitor/ Lunch Monitor
New York Mills Union Free School District
10.2019 - Current
Bus Monitor
Utica City School District
09.2015 - 09.2019
Pre-School Assistant
Upstate Cerebral Palsy
10.2010 - 06.2015
Re-entry Coordinator
Oneida County Work Force Development
02.2009 - 08.2009
Victim Witness Coordinator
Oneida County District Attorney's Office
01.2005 - 01.2009
Court Advocate
YWCA of the Mohawk Valley
01.1994 - 01.2005
New Hartford Senior High School
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