Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Generic

Lisa Bertola

Summary

Being a server for many years the main priority is giving the customers the best service possible from the first greeting of the table, explaining specials, answering questions the guests may have about the menu, special request or recommendations to taking orders,serving drinks and food in a timely fashion, checking back on the table in a timely manner to making sure everything is ok with their drinks and food to clearing empty plates and replenishing drinks, refills of coffee,water and to any other accommodations the customers may have to the closing of the check providing a positive dining experience. Quality characteristics and good work ethics are a key factor to bringing positive energy and happy returning customers.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Server and Service Bartender

Yiannis Restaurant
Rochester, NY
09.1995 - 08.2022
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently
  • Served multiple tables with great time management.
  • Mixed both standard and specialized drink orders
  • Bussed and reset tables to keep dining room and work areas clean
  • Set up server stations for dinner or lunch.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Arranged and prepared tables for special parties, baby showers, etc
  • Cultivated warm relationships with regular customers.

Server

Runds On The Ridge
Rochester, NY
01.1993 - 05.1995

Server at a very high volume turnover restaurant

Server and Service Bartender

Yiannis Restaurant
Rochester, NY
11.1989 - 10.1992

Education

High School Diploma -

Wilson Highschool
Spencerport, NY

Skills

  • Suggestive Selling
  • Table Monitoring and Turnover
  • Cash Register Operations
  • Cocktail Knowledge
  • Dining Area Maintenance
  • High-Volume Dining
  • Attentive Service
  • Maintaining Clean Work Areas
  • Customer Service and Rapport
  • Team Player

Certification

  • Nail technician
  • Licensed

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Server and Service Bartender

Yiannis Restaurant
09.1995 - 08.2022

Server

Runds On The Ridge
01.1993 - 05.1995

Server and Service Bartender

Yiannis Restaurant
11.1989 - 10.1992

High School Diploma -

Wilson Highschool
Lisa Bertola