Lisa Bowling
Summary
Seasoned State Eligibility Consultant with substantial experience in determining eligibility for government programs. Known for strong analytical skills and comprehensive understanding of state benefits regulations. Consistently makes impactful contributions to team goals through keen attention to detail and proactive problem-solving abilities. Successfully enhanced efficiency within previous roles while ensuring compliance with all state and federal requirements.
Overview
23
23
years of professional experience
Work History
State Eligibility Consultant
State of Indiana
Connersville, Indiana
02.2007 - 07.2021
- As an SEC, I followed and applied policy and procedural eligibility rules for SNAP, TANF and all Medicaid programs when conducting interviews and processing applications, redeterminations, changes, reviews and authorizations. Followed time frames for processing all assistance programming by tracking, reviewing and authorizing new and ongoing cases. Was expected to keep an updated knowledge of Federal, State and local rules and regulations related to public assistance programs. Maintained a working knowledge of computerized eligibility systems, the ability to identify problems in cases, evaluated alternatives and implemented effective solutions. I worked independently and as part of a team and managed multiple priorities and duties to process cases timely.
Family Case Coordinator
State of Indiana
Connersville, Indiana
05.1998 - 02.2007
- Processed applications for all assistance programs such as SNAP, TANF and all categories of Medicaid. Completed redeterminations, changes and reviews for these programs also. As a coordinator, client strengths and weaknesses were assessed and a plan for self- sufficiency was set up for the client. Made referrals for supportive services needed such as childcare, transportation and clothing for interviews. Monitored client progress and adjusted services as necessary. Helped with job market goals and advised clients of community resources available. Conducted group meetings to help with job leads and interview questions.
- Coordinated family assessments and developed individualized service plans.
- Facilitated communication between families and service providers.
Education
Some College (No Degree) - Education-Renewal of teaching license
Indiana University, Bloomington
Bloomington, IN05-2001
Bachelor of Science - Education
Miami University
Oxford, OH05-1988
Some College (No Degree) - Master level education class
Earlham College
Richmond, INSkills
- Excellent Communication Skills, Works Well Independently, Manages Work Loads and Stays on Task
Timeline
State Eligibility Consultant
State of Indiana
02.2007 - 07.2021
Family Case Coordinator
State of Indiana
05.1998 - 02.2007
Some College (No Degree) - Education-Renewal of teaching license
Indiana University, Bloomington
Bachelor of Science - Education
Miami University
Some College (No Degree) - Master level education class
Earlham College