Lisa Bristol
Newalla,OK
Summary
Branch Manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. 23+ year history of success in Oilfield Industry.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Branch Manager
Norriseal-WellMark
OKLAHOMA CITY, OK
12.1999 - Current
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Analyzed data to identify trends related to products, services, customers and markets served by the branch.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Established strong working relationships with external partners such as vendors and suppliers.
- Conducted regular performance reviews for all employees in the branch.
- Provided feedback on employee performance evaluations conducted by supervisors.
- Ensured compliance with established policies, procedures and regulations governing banking operations.
- Assisted other branches when needed during peak periods or special projects.
- Developed strong relationships with customers by providing personalized assistance and support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed positive relationships with customers through friendly interactions.
Education
Bachelor of Arts - English Education
East Central University
Ada, OK12-1994
Skills
- Branch Operations Management
- Excels in team leadership
- Relationship Building
- Data Entry
- Customer Service
- Product Knowledge
Accomplishments
- University of Notre Dame Leadership Training
Affiliations
* Involved Grandparent
* Learning Homesteading skills (bushcraft, soap making, sustainable garden)
Certification
- Non-DOT Supervisor Reasonable Suspicion Signs and Symptoms certification
Timeline
Branch Manager
Norriseal-WellMark
12.1999 - Current
Bachelor of Arts - English Education
East Central University