Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lisa Brown

Colorado springs,CO

Summary

Compassionate Phlebotomist with extensive experience in health care field, skilled in venipuncture and patient care. Enhanced patient satisfaction through empathetic communication and meticulous specimen handling, ensuring accurate test results. Proven ability to educate patients and foster community engagement through successful blood drives, demonstrating commitment to quality and teamwork.

Veteran Phlebotomist with proven track record of excellence working in clinic and mobile settings. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Phlebotomist

UC Health
10.2024 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Organized daily work based on collection priority.

Medical Assistant/Receptionist

Centennial State Lab
01.2021 - 08.2024
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained current and accurate medical records for patients.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Prepared and processed patient referrals and transfer requests.
  • Received and routed laboratory results to correct clinical staff members.

Certified Clinical Hemodialysis Technician

Davita
04.2016 - 10.2021
  • Minimized complications related to vascular access sites by performing proper cannulation techniques using both needles and catheters according to established protocols.
  • Reduced the risk of infections by adhering to strict infection control protocols during all procedures.
  • Demonstrated excellent teamwork skills while assisting other technicians during busy shifts for optimal patient care delivery.
  • Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
  • Assisted patients with their pre-dialysis weight measurements, ensuring accurate assessment of fluid removal needs during the procedure.
  • Cleaned and connected fistulas, grafts and catheters to prevent infection.
  • Set-up equipment for dialysis and primed dialyzer in preparation for use.

Phlebotomist

Bonfils Blood Center
07.2014 - 04.2016
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Conducted blood drives in collaboration with local organizations, increasing community engagement and blood donations.
  • Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.

Education

Associate of Arts - Art Education

Iowa State University
Ames, IA
06-1993

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling

Certification

  • PT - Phlebotomy Technician
  • Certified Nursing Assistant
  • DPT - Donor Phlebotomy Technician
  • Certified Clinical Hemodialysis Technician
  • BLS

Timeline

Phlebotomist

UC Health
10.2024 - Current

Medical Assistant/Receptionist

Centennial State Lab
01.2021 - 08.2024

Certified Clinical Hemodialysis Technician

Davita
04.2016 - 10.2021

Phlebotomist

Bonfils Blood Center
07.2014 - 04.2016

Associate of Arts - Art Education

Iowa State University

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Lisa Brown