Lisa Bruer
Charleston,WV
Summary
Capable licensed social worker, well versed in community outreach, coordinating treatment plans, and setting up program referrals. Knowledgeable about documentation, record keeping and insurance requirements. Motivated to utilize over 25 years of experience in the field and pursue a challenging, patient-centered position with room for career growth.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Wrap Facilitator
DATS
09.2022 - 07.2023
- Identified areas in need of improvement and implemented solutions.
- Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
Foster Care Licensing Specialist
NYAP
10.2021 - 09.2022
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
Designated Care Coordinator
Birth, Babies & Beyond
10.2017 - 04.2021
- Coordinated health, education, and nutritional care for pregnant/post-partum women and infants
- Increase knowledge of quality healthcare
- Advocate for primary needs of the family including food, shelter, safety, crisis intervention and transportation
- Coordinated program referrals for community-based resources
- Completed psycho-social evaluations and needs assessments.
Outreach and Engagement Specialist
Mindoula
08.2018 - 01.2020
- Initial and continuous outreach and engagement to a cohort of members on a regular basis (as contracted) virtually and in-person
- During outreach, provide appropriate education and answer questions about
- Mindoula's programs and service offerings
- Complete initial member screenings to determine enrollment eligibility
- Support enrolled members and team members by completing resource development and outreach in support of members served
- Assist with coordination and participation in community engagement events
- Produce high-quality documentation that enables members to receive the best treatment possible
- Prepare and maintain all required records, reports, paperwork, and members' diagnostic records, always maintaining confidentiality of members
- Utilize clear and accurate communication skills (both verbal and written) to communicate with members over the phone, through email, and in-person
Care Coordinator
Aetna Better Health Of WV
04.2015 - 06.2017
- Assist members with adhering to treatment plan goals/objectives
- Increased referral for members/families to community resources to ensure service efficacy
- Established Collaboration with health professionals to plan or coordinate treatment utilizing social work experience and member needs
HHR Specialist, Senior
WV DHHR- Bureau for Behavioral Health
04.1999 - 04.2015
- Establish and maintain professional relationships with federal, state, and local entities to ensure community needs are met
- Designed and implemented statewide protocols for community providers related to utilization management
- Research/analyze member/community needs to determine program directions and goals
- Listened and responded to customer requests and forwarded necessary information to superiors
Education
Bachelor of Science - Social Work
West Virginia State University
Institute, WV08.1990
Skills
- Skilled community-based case manager
- Documentation proficiency
- Treatment planning
- Client advocacy
- Coordinating Care
- Community Outreach
- Medicare And Medicaid Eligibility
- Community Outreach Programs
Additional Information
- Licensed Social Worker
- Red Cross Instructor
Certification
Red Cross CPR/First Aid/AED Instructor
Licensed Social Worker
Timeline
Wrap Facilitator
DATS
09.2022 - 07.2023
Foster Care Licensing Specialist
NYAP
10.2021 - 09.2022
Outreach and Engagement Specialist
Mindoula
08.2018 - 01.2020
Designated Care Coordinator
Birth, Babies & Beyond
10.2017 - 04.2021
Care Coordinator
Aetna Better Health Of WV
04.2015 - 06.2017
HHR Specialist, Senior
WV DHHR- Bureau for Behavioral Health
04.1999 - 04.2015
Bachelor of Science - Social Work
West Virginia State University
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