Summary
Overview
Work History
Education
Skills
Accomplishments
Specialized Military Training
Timeline
Generic

LISA G. BURNETTE

Hampton,VA

Summary

  • I’m an enthusiastic, motivated and reliable professional seeking an opportunity to secure a position with a stable and profitable organization, where I can be a member of a team and utilize my business experience to the fullest.
  • Seven years active duty experience in the US Army as an Information Technology Specialist and System Analyst.
  • Excellent customer and network administration services such as passwords, electronic mail accounts, security and troubleshooting
  • Assist staff members on all matters concerning human resource support for all assigned and attached personnel.
  • Experienced in a fast-paced environment, with readiness for constant change.
  • Identify computer-user problems and coordinating to resolve them.
  • Install, configure and monitor local and wide-area networks, hardware and software.
  • Compile, enter and process information.
  • Construct, edit and test computer system programs.

Overview

7
7
years of professional experience

Work History

Human Resource Specialist

US Army
11.2006 - 11.2010
  • Non-Commissioned Officer in charge of the Orderly Room supervising and assigning work orally, preparing awards, managing accountability reports, managed personnel records, computer update and retrieval procedures and correspondence forms
  • Prepared, updated, and coordinated requests for evaluations, to include responding to evaluation inquiries
  • Prepared and processed recommendations for awards and decorations and arranges for awards ceremony
  • Prepared and monitored requests for identification cards and tags, leaves and passes and line of duty determination.

Information Technology Specialist and Analyst

US Army
11.2003 - 11.2006
  • Provided technical support to Head Quarters 35th Signal Brigade's customers throughout the Fort Bragg Army Installation, installing desktop/laptop computers, printers, monitors, scanners, and associated peripheral equipment
  • Installed application software, configured systems for client/server operation, performed operating system upgrade and updates
  • Performed troubleshooting, diagnosis, and repairing of small computer equipment and peripherals
  • Coordinated with project officers and end-users to ensure timely equipment installations.

Education

Cybersecurity

Virginia Career Solutions
McLean, Virginia
07.2024

Medical Administration Support Technology -

Thomas Nelson Community College
01.2013

Diploma -

Ferguson High School
01.1986

Skills

Hardware Installation

Software Installation

Technical Support

Information Security

Data Analysis

Usability Testing

System Integration Testing

Software Maintenance

Equipment Troubleshooting

Help Desk Software

Security Patches

System Start-Ups and Shutdowns

Service Quality

Troubleshooting Network Issues

Accomplishments

  • Assisted in numerous critical network updates and Brigade ORA inspections resulting in the 35th Signal Brigade, XVIII Airborne Corps receiving commendable ratings in all inspections.
  • Instrumental in assisting with the installation and configuration of multiple CISCO Call Manager packages on three separate networks securing the success of the 35th Signal Brigade in support of XVIII Airborne Corps' mission Operation.

Specialized Military Training

  • Armorer Course Certification, Oct 2008
  • Secte'ra KG-235 System Administrator Course Certification, Aug 2006
  • Joint Network Management System Administration (JNMS) Certification, June 2006
  • Joint Network Management System Network Planning (JNMS) Certification, May 2006
  • Computer Users Security Course, Jan 2006
  • Vulnerability Assessment Technician Certification, May 2005
  • DMS/TMS Systems Administrator Certification, Oct 2004
  • Information Systems Operator-Analyst Certification, Aug 2004

Timeline

Human Resource Specialist

US Army
11.2006 - 11.2010

Information Technology Specialist and Analyst

US Army
11.2003 - 11.2006

Cybersecurity

Virginia Career Solutions

Medical Administration Support Technology -

Thomas Nelson Community College

Diploma -

Ferguson High School
LISA G. BURNETTE