Lisa Burns
Senior Sales Representative
Thousand Oaks,CA
Summary
Effective Senior Sales Representative focused on exceeding customer expectations by delivering an exemplary level of service. An engaging personality skilled in cross-selling and closing methods. A high-performing individual knowledgeable in various types of technology.
Overview
22
22
years of professional experience
Work History
SENIOR SALES REPRESENTATIVE
Macmillan Learning
08.2010 - Current
- Manage sales territory of two and four-year colleges with annual sales base averaging $2 million
- Drive business through creative sales strategies resulting in market growth and continued customer satisfaction
- Collaborate with marketing and editorial groups on targeting sales, planning successful committee presentations, and furthering digital sales across territory
- Maintain territory customer base with strong relationships and solid implantation of technology in education market
- Promoted to Senior Sales Representative based on achievement of sales goals
- Selected as New Representative Mentor, Regional SalesForce Trainer, Inclusive Access Representative Advisory Board Member, Representative Residency Participant
HEAD TEACHER
Seaside Elementary
08.2008 - 07.2010
- Planned and implemented lesson plans based on state standards in all core subject areas
- Instruction and assessment of students using differentiated individual, small group and whole-class teaching strategies
- Identified students with learning needs and provided guidance to families in sourcing/utilizing appropriate resources
- Worked cooperatively with teachers, administrators, staff and parents to provide effective and safe learning environment for all students
SUPERVISOR
INFLIGHT SERVICE, JetBlue Airways
04.2002 - 09.2008
- Enforced JetBlue Airways and FAA safety standards and regulations to all flight attendants within Long Beach base
- Trained flight attendants on necessary protocols and safety guidelines
- Provided coaching, mentoring, and training to team of direct reports consisting of over 100 flight attendants
- Collaborated with other departments to ensure highest level of safety and overall success of company
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
Education
Multiple Subject Teaching Credential -
California State University, Long Beach
Long Beach, CABachelor of Science - CONSUMER AFFAIRS
The Ohio State University
Columbus, OHSkills
Sales Goals
Product and Service Knowledge
Customer Needs Assessment
Client Relationship Management
Lead Identification
Territory Management
Maintaining Customer Database
Strategic Sales Planning
Timeline
SENIOR SALES REPRESENTATIVE
Macmillan Learning
08.2010 - Current
HEAD TEACHER
Seaside Elementary
08.2008 - 07.2010
SUPERVISOR
INFLIGHT SERVICE, JetBlue Airways
04.2002 - 09.2008
Multiple Subject Teaching Credential -
California State University, Long Beach
Bachelor of Science - CONSUMER AFFAIRS
The Ohio State University
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