Lisa Burt
North Vernon,IN
Summary
Dynamic Health Appointment Specialist with a proven track record at Axion Health, excelling in client relationship building and scheduling expertise. Recognized for enhancing customer satisfaction through effective problem-solving and meticulous documentation. Adept at managing high-volume calls while maintaining confidentiality and compliance with privacy regulations.
Overview
2
2
years of professional experience
Work History
Health Appointment Specialists
Axion Health = Assigned to UHC
02.2025 - 09.2025
- Enhanced customer satisfaction by efficiently scheduling appointments.
- Managed high-volume phone calls, with professionalism and accuracy..
- Maintained accurate client records to ensure seamless communication between departments and staff members.
- Handled confidential client information with discretion, adhering to privacy regulations and company guidelines.
- Provided exceptional customer service, addressing concerns and resolving issues promptly and professionally.
Health Care Appointment Specialists- Assigned- UHC
Insight Global
09.2023 - 02.2025
- Enhanced customer satisfaction by efficiently scheduling appointments.
- Managed high-volume phone calls, with professionalism and accuracy..
- Maintained accurate client records to ensure seamless communication between departments and staff members.
- Handled confidential client information with discretion, adhering to privacy regulations and company guidelines.
- Provided exceptional customer service, addressing concerns and resolving issues promptly and professionally.
Education
High School Diploma -
Reynolds High School
Fremont, CA08-1984
Skills
- Client relationship building
- Problem-solving
- CRM software
- Scheduling expertise
- Documentation expertise
- Problem-solving abilities
- Attention to detail
Timeline
Health Appointment Specialists
Axion Health = Assigned to UHC
02.2025 - 09.2025
Health Care Appointment Specialists- Assigned- UHC
Insight Global
09.2023 - 02.2025
High School Diploma -
Reynolds High School