Lisa Buzas

• Coordinated admissions process, scheduling assessments, conducting intake screenings, and ensuring thorough documentation to facilitate smooth onboarding.

• Monitored resident progress and provided coaching, encouragement, and supportive interventions to help individuals meet program benchmarks.

• Collaborated with community agencies and service providers to facilitate supportive referrals and coordinated care pathways.

• Welcomed and oriented new residents by clearly communicating program expectations, available resources, responsibilities, and support services.

• Monitored resident progress, providing coaching and supportive interventions to empower individuals in achieving program benchmarks.

• Serves as primary contact for all client communication with the HCVP department.
• Entered information to complete required documents for Housing Choice Voucher (Section 8) participants, ensuring accuracy and compliance.
• Verifies that all paperwork and processes are in compliance with HACP and HUD regulations.
• Processed Housing Choice Voucher (Section 8) participant files, managing all related tasks to support timely assistance.
• Maintained organized filing system for housing documents.
• Refers customers with other needs to supportive service departments.
• Communicates with applicants, tenants, landlords, owners, and vendors when necessary.
• Communicated with applicants, tenants, landlords, owners, and vendors.

• Provided individual case management for clients of domestic violence in shelter.
• Empowered clients by providing resources for employment, housing, mental health, drug and alcohol and self sufficiency.
• Supported Shelter Supervisor in managing daily operations and staff scheduling to ensure smooth shelter functioning.
• Assisted Shelter Supervisor with daily shelter operations and staff scheduling.
• Conducted monthly groups for adults and children.
• Delivered presentations to community members, local schools, and agencies on domestic violence issues and Center for Victims services.
• Demonstrated proficiency in Microsoft Office applications including Word, Excel, Teams, and Zoom.