Lisa Caballero
Houston,Texas
Summary
Dedicated Pharmacist offering 20+ years of experience with consistent high-performance reviews reflecting dedication to organizational excellence. Provides meticulous attention to detail, prioritizes empathy and understanding in every patient interaction, and a deep-rooted commitment to upholding the highest standards of pharmacy practice.
Overview
23
23
years of professional experience
Work History
Pharmacist
Walgreens
Fort Lauderdale, FL
05.2003 - 05.2006
Pharmacist
Walgreens
Cypress, TX
09.2006 - 12.2023
- Provide comprehensive medication therapy management and counseling. Assisted in meeting MTM goals >12 tips and >2 CMR a month
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Managed high volume of prescriptions daily
- Conducted regular audits of the pharmacy
- Increased immunization rates in the community by administering vaccinations.
- Worked as preceptor to provide practice-based instruction to students at pharmacy practice sites.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
Pharmacy Manager
Walgreens
Cypress, TX
01.2024 - Current
- Oversaw pharmacy operations, ensuring compliance with regulatory standards and best practices.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
- Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
- Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
Education
Doctor Of Pharmacy -
Nova Southeastern University
Davie, FL05-2003
Skills
- Interpreting and Processing Medication Orders
- Patient Education and Counseling
- Walgreens Operations Systems Intercom trained, RXI
- Overseeing Interns
- Ability to adapt to business changes
- Delegating assignments
- Focus on patient care and building great relationships
Licenses
TSBP License #44827, expiration date: 12/31/2026
FL License# PS38029, expiration date : 09/30/2027
Timeline
Pharmacy Manager
Walgreens
01.2024 - Current
Pharmacist
Walgreens
09.2006 - 12.2023
Pharmacist
Walgreens
05.2003 - 05.2006
Doctor Of Pharmacy -
Nova Southeastern University