RUDY NAJM
WEST BLOOMFIELD,MI
Summary
At IPHARMACY, I excelled in delivering comprehensive pharmacy services, including immunization administration and medication dispensing, enhancing patient health outcomes. My adept leadership and customer service skills ensured top satisfaction rates, while my expertise in drug inventory management streamlined operations. Achieved significant efficiency improvements, demonstrating a strong blend of technical proficiency and interpersonal effectiveness. Skilled Pharmacist with strong background in compounding, pharmacological knowledge and patient care. Expert in providing accurate clinical services. Detail-oriented professional goes extra mile to deliver service and support to pharmacy patrons. Dedicated Pharmacist offering 22 years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management, and healthcare administrators.
Overview
9
9
years of professional experience
Work History
PHARMACIST
IPHARMACY
05.2015 - Current
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Educated patients about possible drug interactions and gave special administration instructions.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff.
- Performed technical processes required to dispense medications to patients.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Supervised and coached team of pharmacy technicians and trainees.
- Completed accurate cycle counts, inventory management and will-calls for customers.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Counseled patients regarding proper intake of medications.
- Educated patients on proper medication use.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Closely monitored department performance metrics.
- Reconstituted oral liquids.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- Managed drug and supply inventories.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Effectively prioritized tasks and organized workflow to increase efficiency.
Education
Doctor of Pharmacy - Pharmacy
LEBANESE AMERICA UNIVERSITY
BYBLOS, LEBANON06.2002
Skills
- Patient Education
- Medication dispensing and immunizing
- Delegating assignments
- Prescription Filling
- Medication Dispensing
- Sales skills
- Interpreting orders
- Immunization Administration
- Vaccination Administration
- Regulatory Compliance
- Medicare and Medicaid process
- Current michigan pharmacy license
- Improving processes
- Safety understanding
- Compounding experience
- Setting up profiles
- Transition of care
- Managing production
- Michigan Licensed Pharmacist
- Customer Service and Communication Skills
- Reviewing prescriptions
- Documentation abilities
- Storage procedures
- Overseeing interns
- Staff Training
- Promotion of Health and Disease Prevention
- Directing pharmacy operations
- Monitoring therapeutic effectiveness
- Continuing education
- Quality assurance standards
- Regulatory Standards
- Overseeing technicians
- Drug Inventory Management
- Educating patients
- Confidentiality and HIPAA
- OTC Recommendations
- Loss Prevention
- Pharmacy operations management
- Order Fulfillment
- Pharmacy Inventory and Recordkeeping
- Quality Assurance Controls
- Audit Support
- Resolving Complaints
- Medication Therapy Management
- Supply Ordering
- Liberty and SRS Software trained
- Company Policy Compliance
- Drug utilization review
- Operations Support
- Prescription Verification
- Maintaining records
- Patient Counseling
- Medication expertise
- Profitability understanding
- Drug safety
- Regulatory Requirements
- Dispensing Medications
- Billing management
- Loss prevention controls
- Insurance Coordination
- FDA Drug Safety Guidelines
- Verifying orders
- Identifying Counter-Indicated Drugs
- Documentation skills
- Process Improvements
- Completing annual inventories
- Safety awareness
- Patient education and counseling
- Coordinating inventory
- Preparing Sterile and Non-Sterile Compounds
- Interpreting and Processing Medication Orders
- Quality review processes
- Pharmaceutical Calculations
- Current Michigan pharmacy license
- Michigan Licensed Pharmacist
- Liberty trained
Languages
French
Full Professional
English
Full Professional
Arabic
Full Professional
Timeline
PHARMACIST
IPHARMACY
05.2015 - Current
Doctor of Pharmacy - Pharmacy
LEBANESE AMERICA UNIVERSITY
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