Mary Lisa Gardetto
Gilbert,AZ
Summary
Dynamic and detail-oriented pharmacist with extensive experience at Express Scripts/Cigna, excelling in medication therapy management and patient education. Proven track record in enhancing patient safety and satisfaction through effective communication and rigorous prescription verification. Skilled in drug interactions and regulatory compliance, fostering strong . relationships with healthcare teams to optimize patient care.
I am also very interested in exercise, health and nutrition , especially in older adults .
I love to be outdoors doing almost any physical activity and am an avid sports fan. When I was in college although years ago , I did teach an aerobics class and was on the Volleyball team. Did I say I love sports?
I also love to travel and enjoy different cultures , foods and music. Along those same lines , I am currently taking a conversational Italian language class and a dance class; I am game for almost any new experience.
Overview
25
25
years of professional experience
Work History
Pharmacist
Express-scripts/cigna
Tempe, AZ
10.2000 - 03.2026
- Dispensed medications accurately and efficiently, ensuring patient safety and adherence to prescriptions.
- Collaborated with healthcare teams to optimize patient care and medication management strategies.
- Educated patients on medication usage, potential side effects, and health management techniques.
- Reviewed prescription orders for accuracy, identifying potential drug interactions and contraindications.
- Trained new pharmacy staff on operational procedures, best practices, and compliance requirements.
- Led initiatives to enhance patient satisfaction through personalized consultations and follow-up care programs.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Conducted thorough drug utilization reviews to identify potential drug interactions or contraindications, ensuring patient safety.
- Implemented medication therapy management programs, resulting in improved patient adherence to prescribed medications.
- Served as liaison between the pharmacy department and other healthcare professionals, facilitating communication regarding patient care plans.
- Collaborated with healthcare providers to clarify prescription orders, ensuring accurate and timely medication dispensing.
- Enhanced patient safety by accurately dispensing and reviewing over thousands of prescriptions, ensuring adherence to legal and ethical guidelines.
- Enhanced patient understanding of medication usage and potential side effects with clear, empathetic communication.
- Enhanced patient compliance with complex medication regimens through personalized counseling and follow-up.
- Reduced medication errors through rigorous adherence to pharmacy protocols and continuous staff training.
- Streamlined prescription refill process to enhance patient convenience and adherence to medication regimens.
- Led quality assurance efforts, maintaining pharmacy accreditation and compliance with health regulations.
- Educated patients on proper medication use.
- Counseled patients regarding proper intake of medications.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Supervised and coached team of pharmacy technicians and trainees.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Reconstituted oral liquids.
Education
Bachelor of Science - Pharmacy
University of Colorado At Boulder
Boulder, CO06.1991
Bachelor of Science - Chemistry / Biology
Fort Lewis College
Durango, CO05.1988
High School Diploma - Sciences/ Math
Brush
Brush, Co05.1984
Skills
Customer service and communication skills
Prescription verification
Drug inventory management
Medication dispensing
Dispensing medications
Patient counseling
Patient education
Drug safety
Maintaining records
Prescription filling
Patient education and counseling
Pharmacy ethics
Medication expertise
Educating patients
State licensed pharmacist
Verifying orders
Reviewing prescriptions
Resolving complaints
Safety awareness
Continuing education
Therapeutic drug monitoring
Drug utilization review
OTC recommendations
Monitoring therapeutic effectiveness
Interpreting orders
Regulatory compliance
Promotion of health and disease prevention
Pharmaceutical calculations
Patient privacy protection
Pharmacology proficiency
Identifying Counter-indicated drugs
Interpreting and processing medication orders
Medication therapy management
FDA drug safety guidelines
Confidentiality and HIPAA
Pharmacy law compliance
Pharmacoeconomics awareness
Overseeing technicians
Overseeing interns
Delegating assignments
Current state pharmacy license
Regulatory requirements
Drug interactions
Safety
Documentation
Risk management
Pharmacokinetics
Drug storage
Customer counseling
Physician consultation
Languages
Italian
Elementary
Timeline
Pharmacist
Express-scripts/cigna
10.2000 - 03.2026
Bachelor of Science - Pharmacy
University of Colorado At Boulder
Bachelor of Science - Chemistry / Biology
Fort Lewis College
High School Diploma - Sciences/ Math
Brush