Lisa Cahill
IL
Summary
Highly motivated Medical Assistant seeking a role with a reputable healthcare organization that will allow me to utilize my clinical, organizational and communication skills to ensure quality patient care.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Endeavor Health
10.2023 - Current
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results
- Demonstrated strong multitasking skills while juggling multiple responsibilities including rooming, collecting and processing specimens, EKG's and preparing and administering vaccinations
- Assisted physicians with minor surgeries and sensitive exams
- Contacted pharmacies to submit prescriptions and refills
- Managed inventory, expiration and vaccine logs to maintain current tracking documentation
- Promoted a safe work environment by complying with infection control policies and procedures
Patient Service Representative/EPIC EMR Super User
Northshore-Edward-Elmhurst Health
01.2020 - 10.2023
- Managed patient registration process, confirming demographic data accuracy, verification of insurance eligibility and coverage
- Increased overall practice revenue by diligently collecting copayments and outstanding balances
- Trained new Patient Service Representatives orientation process by sharing expertise on office procedures and EHR EPIC software
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
Administrative Coordinator and Parents’ Pantry Manager
Teen Parent Connection
03.2012 - 06.2023
- Assisted young families through our incentive-based program which allows them to earn necessities and to gain confidence, parenting skills and empowerment towards self-sufficiency
- Community outreach to seek donations for events and fundraising campaigns
- Assisted with event set up and raffles
- Maintained a well-organized Parents' Pantry & office
Office Manager
Advance Mailing Systems
02.2000 - 04.2005
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation for company database, accounts payable, receivable & billing
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships
Medical Billing Examiner
The Hartford
02.1998 - 02.2000
- Responsible for on-line review and investigation of medical invoices to determine reimbursement based on workers' compensation regulations
- Analyze bills for proper medical coding information and interpretation of workers' compensation laws for re-pricing
- Maintained confidentiality and security of personal information to protect customer privacy
Medical Office Assistant
Neuro-Spinal Center
01.1997 - 02.1998
- Registered patients and completed associated paperwork for accurate records.
- Provided compassionate support to patients while performing ultrasounds, electrical muscle stimulation, exercise and massage therapy as directed by provider
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
Rehabilitation Technician
Elmhurst Memorial Hospital
02.1994 - 09.1996
- Supported patients during physical therapy sessions, providing compassion, encouragement and motivation for continued progress
- Prepared hydrotherapy and removal of dressings
- Transported patients, reports, equipment and supplies
- Maintained a clean and organized therapy environment, promoting safety and efficiency.
Education
Clinical Certified Medical Assistant
National Healthcareer Association
Endeavor Health Medical Assistant Academy01.2024
Associate Degree - Applied Science
College of DuPage
Glen Ellyn, ILSkills
- EMR / EHR - EPIC
- Clinical documentation
- EKG's
- Vital signs measurement
- Immunization administration
- Specimens' collection and processing
- Phlebotomy
- Medical supply inventory
- Reliable team player
Certification
- NHA Certified Clinical Medical Assistant
- Basic Life Support
- Preceptor Training
- HIPPA Compliant
Timeline
Certified Clinical Medical Assistant
Endeavor Health
10.2023 - Current
Patient Service Representative/EPIC EMR Super User
Northshore-Edward-Elmhurst Health
01.2020 - 10.2023
Administrative Coordinator and Parents’ Pantry Manager
Teen Parent Connection
03.2012 - 06.2023
Office Manager
Advance Mailing Systems
02.2000 - 04.2005
Medical Billing Examiner
The Hartford
02.1998 - 02.2000
Medical Office Assistant
Neuro-Spinal Center
01.1997 - 02.1998
Rehabilitation Technician
Elmhurst Memorial Hospital
02.1994 - 09.1996
Clinical Certified Medical Assistant
National Healthcareer Association
Associate Degree - Applied Science
College of DuPage
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