Lisa Cann

Quality Assurance -

Reviewing both pre and post billing inpatient accounts.

• Improved coding accuracy by conducting thorough quality analyses and providing constructive feedback to team members.
• Reduced errors within projects by conducting regular audits of software code for adherence to established guidelines and requirements.
• Increased client satisfaction rates through diligent identification and resolution of potential problems before they reached end-users'' systems or environments.
• Served as a valuable resource for peers seeking assistance with particularly challenging or complex coding issues encountered during their daily tasks.
• Assessed training needs and developed associated training.
• Collaborated with QA team members on coding questions, DRG issues and other operational activities.
• Created materials and educated coding team members via webinars, newsletters and other mediums.
• Utilized electronic medical record systems to store, retrieve and process patient data.
• Enhanced overall code quality for the department by implementing best practices and maintaining up-to-date knowledge of industry standards.
• Mentored junior team members in best coding practices, leading to improved individual performance and team cohesion.
• Collaborated with cross-functional teams to identify areas for improvement in coding practices, fostering better communication and collaboration between departments.

• Reduced claim denials by identifying and addressing common errors in the coding process.
• Increased revenue recovery through diligent follow-up on outstanding claims and appeals.
• Maintained ICD-10 proficiency, leading to more accurate code assignments and fewer claim rejections.
• Assisted in the development of internal coding policies, promoting consistency across the organization.
• Contributed to quality improvement initiatives by identifying areas for potential enhancement within the medical coding department.
• Conducted regular audits of coded data, pinpointing inconsistencies or inaccuracies that could impact reimbursements or compliance measures.
• Participated in relevant professional development opportunities to stay abreast of changes in medical coding standards.
• Mentored junior team members, helping them to enhance their skills and knowledge in medical coding best practices.
• Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
• Correctly coded and billed medical claims for various hospital and nursing facilities.
• Resourcefully used various coding books, procedure manuals, and on-line encoders.
• Generated reports to identify coding trends and discrepancies.
• Trained and mentored junior coders to support growth and development amd apply high-quality coding practices.

Coded inpatient

Coded recurring Oncology accounts

Coded outpatient accounts

Coded recurring outpatient accounts