Lisa Cappelli
Cranston,RI
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
25
25
years of professional experience
Work History
Higher Education Administrative Assistant II
Rhode Island College
07.2011 - Current
- Within the college system, perform higher level administrative support functions in an academic department and Dean's office
- Identify and recommend changes to existing processes to improve accuracy, efficiency, and quality service
- Facilitate timely delivery of special projects to meet organizational and departmental objectives
- Provide administrative support for finance and budgetary functions
- Assist in answering requests and providing information related to programs and services
- Support the Dean's office by managing budgets, scheduling appointments and organizing itinerary.
Catering Services Assistant
Tides Family Services
09.2007 - 07.2011
- Delivered catered food and supplies to facility for on-time set-up.
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained flexible work schedule to meet event needs.
- Arranged furniture and added decorations to assist in setting up for catering events.
- Monitored food preparation to determine correct temperature and proper cooking before serving.
Financial Services Supervisor
AAA Southeast
08.1998 - 03.2004
- Maintained updated records of all financial transactions to support traceability.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Negotiated agreements with clients and suppliers to cultivate favorable terms.
- Evaluated and negotiated contracts to procure favorable financial terms.
Education
Bachelor of Arts - BPS Organizational Skills
Rhode Island College
Providence, RI05.2024
High School Diploma -
Scituate High School
North Scituate, RI06.1983
Skills
- Data Entry
- Set Appointments
- Expense Reports
- Special Events
- Supply Inventory Control
- Administrative Procedures
- Clerical Support
- Multitasking and Time Management
- Special Projects
- Microsoft Office
- Staff Support
- Office Operations
Timeline
Higher Education Administrative Assistant II
Rhode Island College
07.2011 - Current
Catering Services Assistant
Tides Family Services
09.2007 - 07.2011
Financial Services Supervisor
AAA Southeast
08.1998 - 03.2004
Bachelor of Arts - BPS Organizational Skills
Rhode Island College
High School Diploma -
Scituate High School
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