Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Lisa Cardamone

Tacoma,WA

Summary

Knowledgeable and dedicated, I provide medical providers with industry information regarding reimbursement for services rendered. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with providers, team members and patients. I am motivated to maintain customer satisfaction and contribute to company success. I specialize in quality, speed and process optimization. I am articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. I am a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. I use independent decision-making skills and sound judgment to positively impact company success.

Overview

15
15
years of professional experience

Work History

Insurance Follow Up Representative/Authorizations Coordinator

ABC Physical Therapy
02.2019 - Current
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
  • Met with Management to provide information about insurance trends with all payer types.
  • Oversaw training of new insurance verification personnel


Insurance Follow Up Representative

Children's Therapy Center
03.2017 - 02.2019

Achieved accounts receivable milestones utilizing insurance follow up strategies and insurance trends. Assisted with insurance verification and authorization processes.

Patient Accounts Coordinator

Proliance Orthopedic
02.2008 - 02.2016
  • Compiled estimates per insurance guidelines office visits, in-office procedures, high tech imaging, inpatient surgeries and outpatient surgeries.
  • Processed debtor payments and updated accounts to reflect new balance.
  • Worked with customer to create debt repayment plan based on current financial condition.
  • Listened to customers and negotiated solutions that met creditor and debtor needs.

Education

Associate of Science - AAS

Everett Community College
Everett, WA
01.2013

Skills

NextGen, Raintree, Clinicient proficient!

Microsoft Excel and Word

Proven insurance follow up skills!

Authorizations Specialist

Insurance verification

  • Healthcare Common Procedure Coding System (HCPCS)
  • Call Center Customer Service
  • Claims Information Gathering
  • Billing Procedures
  • Insurance Coverage Verification
  • Final Expense Insurance
  • Medicare Compliance

Timeline

Insurance Follow Up Representative/Authorizations Coordinator

ABC Physical Therapy
02.2019 - Current

Insurance Follow Up Representative

Children's Therapy Center
03.2017 - 02.2019

Patient Accounts Coordinator

Proliance Orthopedic
02.2008 - 02.2016

Associate of Science - AAS

Everett Community College
Lisa Cardamone