Lisa Casaceli
Webster
Summary
Dedicated employee for a multitude of companies, including independent work as well as collaborative work. Known for strong organizational skills accompanying punctuality and problem-solving.
Overview
38
38
years of professional experience
Work History
Real Estate Agent
Keller Williams
Rochester, NY
05.2016 - 11.2022
- Facilitated property showings, showcasing features and benefits to potential buyers.
- Conducted market analysis to determine competitive pricing strategies for listings.
- Negotiated contracts and agreements between buyers and sellers, ensuring favorable terms.
- Developed marketing materials, utilizing social media platforms to enhance property visibility.
- Guided clients through the home-buying process, providing expert advice and support.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Claims Adjuster
Excellus BCBS
Rochester, NY
07.1991 - 10.2017
- Investigated claims to ensure compliance with policies and procedures.
- Streamlined claims review process, reducing turnaround time and enhancing accuracy.
- Implemented quality assurance measures to maintain high standards of service delivery.
- Contributed to a positive work environment through active participation in team meetings and collaborating on cross-functional projects.
- Improved claim resolution times by efficiently managing a caseload of 50+ claims per month.
Fast Food Cashier
Burger King
Webster, NY
06.1986 - 12.1987
- Resolved customer complaints promptly to ensure satisfaction and repeat business.
- Provided exceptional service, fostering a welcoming environment for diverse clientele.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
Fast Food Cashier
McDonald's
Williamson, NY
04.1985 - 02.1986
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Collaborated with team members to optimize workflow during peak hours.
Education
Associate of Arts - Liberal Arts
Monroe Community College
Rochester, NYAssociate of Science - Computer Programming
Bryant & Stratton College
NYSkills
- Excellent teamwork
- Strong organizational skills
- Works well independently
- Customer engagement
- Store maintenance
- Reliability and punctuality
- Teamwork and collaboration
- Problem-solving
- Time management
Timeline
Real Estate Agent
Keller Williams
05.2016 - 11.2022
Claims Adjuster
Excellus BCBS
07.1991 - 10.2017
Fast Food Cashier
Burger King
06.1986 - 12.1987
Fast Food Cashier
McDonald's
04.1985 - 02.1986
Associate of Arts - Liberal Arts
Monroe Community College
Associate of Science - Computer Programming
Bryant & Stratton College