Jocelyn Lopez
La Puente
Summary
Dynamic professional with a strong background as a salesperson, excelling in negotiations and relationship building. Bilingual in English and Spanish, I leverage excellent communication skills to exceed client expectations and drive repeat business. Proven ability to adapt in fast-paced environments while maintaining a strong work ethic and achieving goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Century 21
01.2019 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Postal Clerk
United States Postal Service, USPS
09.2021 - 01.2024
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Consistently met deadlines even under high-pressure circumstances while maintaining a positive attitude amongst coworkers.
- Trained new employees on postal procedures, regulations, and company policies leading to a smoother onboarding process.
Sales Associate
Winjet
09.2018 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Customer Service Reservation Agent
Poundex
01.2018 - 06.2018
- Enhanced customer satisfaction by efficiently handling fulfillment orders and providing eceptional customer service.
- Assisted customers by offering personalized recommendations based on their needs, leading to increased upselling success.
- Identified opportunities for process improvements within the department, contributing ideas that led to enhanced efficiency.
- Implemented feedback from supervisors to constantly improve performance and grow professionally within the role.
General Laborer
Brighton Collectibles
10.2017 - 01.2018
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Completed tasks efficiently for timely project completion within set deadlines.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
Caretaker
In Home Supportive Services
11.2016 - 01.2018
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Monitored and maintained cleanliness, sanitation, and organization of ones home and service areas.
Receptionist
Century 21
08.2017 - 10.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Real Estate License -
Century 21
San Dimas, CAMedical Billing And Coding
North West College
West Covina, CA03-2026
William Workman High School
City Of Industry, CA05-2015
Skills
- Bilingual English and Spanish
- Excellent teamwork
- Highly professional
- Negotiation
- Great Communication Skills
- Ability to adapt in any work environment
- Teamwork
- Interpersonal
- Strong Work Ethic
- Problem-solving
- Excellent people skills
- Goal oriented
- Relationship building
Certification
Salesperson License # 02028031
Languages
English
Spanish
Timeline
Postal Clerk
United States Postal Service, USPS
09.2021 - 01.2024
Real Estate Agent
Century 21
01.2019 - Current
Sales Associate
Winjet
09.2018 - 12.2019
Customer Service Reservation Agent
Poundex
01.2018 - 06.2018
General Laborer
Brighton Collectibles
10.2017 - 01.2018
Receptionist
Century 21
08.2017 - 10.2017
Caretaker
In Home Supportive Services
11.2016 - 01.2018
Real Estate License -
Century 21
Medical Billing And Coding
North West College
William Workman High School
Similar Profiles
Edward MoraEdward Mora
Appointment Setter at Century 21Appointment Setter at Century 21
NACHIKET GHANEKAR (T6170651)NACHIKET GHANEKAR (T6170651)
Marketing & Customer Relations Manager at Century 21/TEAM GTASELL Real EstateMarketing & Customer Relations Manager at Century 21/TEAM GTASELL Real Estate
Ty GenzerTy Genzer
Real Estate Agent at Century 21Real Estate Agent at Century 21
Yuliza MazaYuliza Maza
Real Estate Agent at Century 21Real Estate Agent at Century 21
Jimmy CervantesJimmy Cervantes
Security Officer at Clete Security ServicesSecurity Officer at Clete Security Services