Lisa Cashman

Skilled in call center operations and customer service, ensuring high standards of service and productivity. Expertise in complaint handling and customer focus, contributing to significant improvements in customer experience. Knowledgeable in banking with solid background in customer service roles and proven track record of resolving customer inquiries efficiently. Skilled in handling high-volume call environments and notching up positive customer feedback. Demonstrated strengths in active listening and problem-solving, consistently enhancing customer satisfaction. Experienced with customer interactions and service excellence. Utilizes active listening and problem-solving to address and resolve customer concerns effectively. Track record of maintaining customer satisfaction and fostering loyalty through clear communication and empathy.