Lisa Cooper
Crimora,VA
Overview
42
42
years of professional experience
Work History
Sales Representative
Cooper's Copies & Printing
Denton, TX
10.2023 - Current
- Delivered excellent customer service to walk-in and phone customers.
- Scheduled and maintained sales goals to support business growth.
- Maintained store appearance and ensured stock levels met customer needs.
- Oversaw logistics between production facility and store for timely order fulfillment.
Patient Care Coordinator
Barren Ridge Physical Therapy
Fishersville, VA
01.2023 - Current
- Performed daily office procedures to ensure smooth clinic operations.
- Answered phones and scheduled patient appointments efficiently.
- Utilized QuickBooks, Microsoft Word, and Excel for administrative tasks.
Deli Assistant Manager
Pilot
Harrisonburg, VA
12.2017 - 01.2023
- Managed food production and expedited products in the hot deli area.
- Provided excellent customer service to deli patrons.
- Ensured top quality in all food products and maintained a clean, well-stocked deli.
Ticketing
Marshall's Distribution
Bridgewater, VA
08.2014 - 04.2015
- Ticketed prices on merchandise accurately and efficiently.
- Assisted other departments including Shipping, Rapid Pack, and Giftware.
- Met daily ticketing quotas for merchandise processing.
Office Manager
Nina K Smith, M.D
Harrisonburg, VA
12.2003 - 01.2014
- Managed daily office procedures for a private medical practice.
- Handled accounts payable, receivable, billing, and coding.
- Scheduled surgical procedures and assisted physician with patient care.
- Completed prior authorizations for procedures and medications.
- Answered phones and scheduled patient appointments.
- Utilized QuickBooks, Microsoft Word, and Excel for office management.
Customer Service Manager
Wal-Mart Supercenter
Harrisonburg, VA
03.2003 - 12.2003
- Delivered customer service and maintained all front-end registers.
- Assisted cashiers and distributed money to registers as needed.
- Ensured all shift duties were completed for smooth transitions.
Store Manager
Cooper's Copies & Printing
Lewisville, TX
08.1993 - 11.2003
- Delivered customer service and managed daily store operations.
- Scheduled and maintained sales goals to drive business success.
- Maintained store appearance and stock levels for customer satisfaction.
- Oversaw logistics between production facility and store.
- Obtained and managed corporate accounts for business growth.
- Represented company at The Lewisville Chamber of Commerce.
Data Processing Supervisor
Medical Laboratories, Inc
Denton, TX
07.1984 - 08.1994
- Supervised and trained employees in billing processes.
- Processed billing for outside doctor accounts accurately.
- Assisted with data processing and resolved computer errors.
- Performed lab processing for blood cultures.
Timeline
Sales Representative
Cooper's Copies & Printing
10.2023 - Current
Patient Care Coordinator
Barren Ridge Physical Therapy
01.2023 - Current
Deli Assistant Manager
Pilot
12.2017 - 01.2023
Ticketing
Marshall's Distribution
08.2014 - 04.2015
Office Manager
Nina K Smith, M.D
12.2003 - 01.2014
Customer Service Manager
Wal-Mart Supercenter
03.2003 - 12.2003
Store Manager
Cooper's Copies & Printing
08.1993 - 11.2003
Data Processing Supervisor
Medical Laboratories, Inc
07.1984 - 08.1994