Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
1
1
year of post-secondary education
Work History
General worker for Food and Nutrition
New Milford Public Schools
New Milford, CT
01.2025 - Current
Fill & Maintain Snacks, Drinks and ice cream
Order Snacks, Drinks and ice cream
Cashier for all lunch waves
Help with dishwashing & refilling serving lines
Close out register at the end of the day
Clean cafeteria tables
Help with cleaning checklists in kitchen
Washing towels
Put away deliveries
Assist with monthly inventory
Registered Medical Assistant
Northern Medical Group
Brewster , NY
06.2014 - 02.2020
Performed patient assessments, including vital signs and medical history documentation.
Assisted physicians in exams, treatments, and procedures.
Prepared laboratory specimens for analysis and organized lab results.
Maintained clinical records according to HIPAA regulations.
Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Assistant Store Manager
Walking Company
Danbury , CT
06.2011 - 06.2014
Developed and maintained store policies and procedures.
Monitored store performance metrics, including sales, profitability and customer service ratings.
Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
Resolved customer complaints in a timely manner to maintain positive relationships with customers.
Handled cash register transactions accurately while providing excellent customer service.
Organized merchandise displays according to seasonal promotions or special events.
Built and maintained strong working relationships with team members.
Organized new stock for floor placement.
Prepared and submitted nightly bank deposits.
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Updated and maintained store signage and displays.
Assistant Store Manager
New York & Company
Danbury , CT
08.2006 - 06.2011
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
Assisted in recruiting efforts by interviewing candidates for open positions in the store.
Answered customer questions and addressed problems and complaints in person and via phone.
Handled complaints from customers by empathetically listening, recording details and offering solutions.
Supervised cashiers in processing credit, debit and cash payments to streamline sales.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Education
ServSafe
National Restaurant Association
Certificate - Level 1 Nutrition
School Nutrition Association
10.2024 - 01.2026
Certificate of Technical Studies - Medical Assistant
Ridley-Lowell
Danbury , CT
06-2014
High School Diploma -
Carmel High School
Carmel, NY
06-1998
Some College (No Degree) - Liberal Arts
Dutchess Community College
Poughkeepsie, NY
Skills
Working with diverse people
Friendly and outgoing
Positive attitude
Problem-solving
Quick learner
Multitasking
Customer service
Time management proficiency
Strong work ethic
Cash handling experience
Attention to detail
Team oriented
Timeline
General worker for Food and Nutrition
New Milford Public Schools
01.2025 - Current
Certificate - Level 1 Nutrition
School Nutrition Association
10.2024 - 01.2026
Registered Medical Assistant
Northern Medical Group
06.2014 - 02.2020
Assistant Store Manager
Walking Company
06.2011 - 06.2014
Assistant Store Manager
New York & Company
08.2006 - 06.2011
ServSafe
National Restaurant Association
Certificate of Technical Studies - Medical Assistant
Food Service Assistant; Food & Nutrition Dept. at Lee Memorial Hospital (Lee health)Food Service Assistant; Food & Nutrition Dept. at Lee Memorial Hospital (Lee health)