Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Craig

Knoxville,TN

Summary

Retail Assistant Manager with one and half years of relevant leadership experience and genuine passion for customer service and developing relationships. Demonstrated background delegating tasks and delivering performance feedback and guidance with positive and empowering approach. Executes with consistent delivery and re-prioritizes in fast-paced, ever-changing environment leveraging strong problem-solving skills and positive attitude under pressure.

Overview

18
18
years of professional experience

Work History

Assistant Store Manager

Cato Fashion
08.2022 - 12.2023
  • Oversaw daily operations, ensuring smooth workflow while adhering to company policies and procedures.
  • Maintained visual merchandising standards to create an engaging shopping experience for customers.
  • Completed routine store inventories.
  • Assisted store manager in meeting standards for customer service and quality.
  • Enhanced customer satisfaction by resolving conflicts, addressing concerns, and providing exceptional service.
  • Answered questions about store policies and addressed customer concerns.
  • Supervised cash handling procedures to minimize discrepancies and prevent theft or fraud incidents within the store premises.

Childcare Provider

Self Employed Services
04.2006 - Current

Providing strong relationships with f

  • Develop age-appropriate activities and crafts to engage children
  • Provide a clean and sanitized space for children to play and eat.
  • Provide daily information to parents concerning their childs mental, emotional, and physical relationships as it relates to others as they interact.
  • Most importantly providing a loving and healthy atmosphere between child and provider.
  • Developed strong relationships with families, resulting in high levels of trust and confidence in childcare services provided.
  • Worked with parents one-on-one to address individual needs of children in care.

Education

Bachelor of Science - General Education

Ball State University
Muncie, IN
12.1994

Skills

  • Patience and Empathy
  • Child Supervision
  • CPR training
  • Safety understanding
  • Activity Planning
  • Observation and Assessment
  • Age-Appropriate Activities

Timeline

Assistant Store Manager

Cato Fashion
08.2022 - 12.2023

Childcare Provider

Self Employed Services
04.2006 - Current

Bachelor of Science - General Education

Ball State University
Lisa Craig