Lisa Cramer
Palm Bay,FL
Summary
Dedicated law enforcement professional with three years of experience in city and federal police forces, demonstrating a strong commitment to public safety and community engagement. Skilled in conducting foot and vehicle patrols, adept at analyzing situations to determine appropriate responses while maintaining professionalism in interactions with individuals from diverse socioeconomic backgrounds. Recognized for remaining calm and composed under pressure, showcasing a strong work ethic and a collaborative spirit that fosters teamwork. Proficient in computer applications with a proactive approach to learning new technologies and processes.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Security Supervisor
Allied Universal Security Services
09.2025 - Current
- Supervised security operations, ensuring adherence to protocols and policies.
- Trained and mentored staff on emergency response procedures and safety regulations.
- Conducted regular site inspections to identify vulnerabilities and recommend improvements.
- Developed incident reports, documenting security breaches and responses for review.
- Supervised security team during shifts, ensuring adherence to protocols and procedures.
- Supervised team of 7 security personnel during shift.
45th Security Forces
Cape Canaveral Space Force Station
07.2023 - 09.2025
- Served as an emergency responder to alarms and calls for service
- Used good interviewing and listening skills when talking to complainants and witnesses.
- Cited drivers for moving violations such as excessive speeds and traffic control devices.
- Inspected commercial vehicles to ensure they were safe to enter the installation
- Conducted 100% ID checks to ensure there is only authorized access to the installation.
- Patrolled the installation to ensure the safety of restricted resources
- Conducted routine patrol checks
Law Enforcement Officer
Melbourne Police Department
07.2019 - 03.2021
- Patrolled assigned neighborhoods to identify and deter criminal activities.
- Served as an emergency responder to accident scene, in progress crimes, and civil disturbances.
- Responded to active crime scenes, aiding victims, and apprehending suspects.
- Responded to calls concerning domestic abuse and used conflict resolution skills to defuse emotional situations.
- Used good interviewing and listening skills when talking to complainants and witnesses.
- Wrote routine reports of criminal investigations and supporting evidence.
- Investigated criminal violations of law within city limits, gathering information to support investigations.
- Protected investigations by securing crime scenes and completing crime scene logs.
- Cited drivers for moving violations such as excessive speeds and traffic control devices.
- Directed and rerouted traffic around the scenes of accidents and other emergencies
- Received honorable service bar for completing CPR for approximately four (4) minutes on a patient who would have died if the lifesaving measure were not started.
- Unit Citation Bar for working through the COVID-19 Pandemic
911 Emergency Dispatcher
Consolidated Dispatch Agency
02.2012 - 07.2019
- Coordinated radio traffic from field units, backing up responders with additional resources.
- Dispatched calls to four (4) different agencies, including law enforcement, fire, and emergency medical services.
- Kept callers calm in high-stress situations to obtain necessary information and instruct on emergency procedures such as CPR.
- Answered administrative phone lines between emergency calls to convey information related to operations or emergency response.
- Selected appropriate teams and resources to coordinate responses to emergencies of different nature.
- Used probing questions and call control techniques to get scared or stressed individuals to follow instructions.
- Documented calls in full with details about callers, emergency situations, and findings for first responders.
- Prepared special forms for actions such as BOLO request.
- Helped law enforcement in the field complete tasks such as issuing BOLOs for suspects and their vehicles.
- Fully documented the details provided by callers to help the first responders understand the situation.
- Obtained the most important information from callers, including their locations, their current issues, and the level of the emergency.
- Scanned maps and used internal databases while on the phone with callers to locate the scenes and obtain additional information.
- Determined the appropriate response for the situation and dispatch the local fire, ambulance, or police service.
- Relayed up-to-the-minute information between callers, first responders, and incoming personnel.
- Certified training operator (CTO) trained many people on phone system, teletype, fire dispatch, and law enforcement dispatch.
Seaman (E3)
United States Coast Guard
09.2002 - 04.2005
- Supported vessel docking with skilled mooring and anchoring.
- Handled daily cleaning and organizational needs of quarters and common areas.
- Cleaned and maintained 41’ and 24’ boats in top condition with continuous care.
- Spliced and cared for mooring lines to maintain proper tension and prevent chafing.
- Inspected equipment regularly and completed routine upkeep such as lubrication to prevent breakdowns.
- Handled lines needed to moor vessels to towing rig towing lines.
- Stood watch in communication center to identify vessels needing assistance.
- Received team accommodation award
Education
Masters of Science - Administration of Justice and Security
University of Phoenix
Phoenix, AZ05-2017
Bachelors of Science - Criminal Justice Administration
University of Phoenix
Phoenix, AZ10-2015
Associates of Science - Criminal Justice
University of Phoenix
Phoenix, AZ05-2011
High School Diploma -
Florida State University School
Tallahassee, FL 05-2002
Skills
- Arrest and Detain
- Community relations
- Traffic Control
- Case Report Writing
- Teamwork
- 55 wpm typing skills
- Problem-Solving
- Patrol
- Emergency Response
- Citation Issuance
- Suspect Pursuit
- Verbal Communication
Accomplishments
While conducting traffic enforcement, I ran a tag that was replaced with a different tag. I conducted a traffic stop on the vehicle. Upon investigating, the driver had the correct tag in her vehicle. She stated her husband was terminally ill and she has not been able to change the tag out. I had the proper tools in my vehicle and changed the tag for her to avoid any further issues with the vehicle. I received a letter of recognition from the Chief of the department stating that is the type of public assistance that makes the community trust the officers they are dealing with. The act of kindness did not go unnoticed.
Certification
- Federal Law Enforce Academy
- Basic Law Enforcement Academy
- Speed measurement
- Advanced report writing
- FEMA National Response Framework, An Introduction
- FEMA Introduction to Incident Command System, ICS-100
- Crisis Intervention Team (CIT)
Timeline
Security Supervisor
Allied Universal Security Services
09.2025 - Current
45th Security Forces
Cape Canaveral Space Force Station
07.2023 - 09.2025
Law Enforcement Officer
Melbourne Police Department
07.2019 - 03.2021
911 Emergency Dispatcher
Consolidated Dispatch Agency
02.2012 - 07.2019
Seaman (E3)
United States Coast Guard
09.2002 - 04.2005
Masters of Science - Administration of Justice and Security
University of Phoenix
Bachelors of Science - Criminal Justice Administration
University of Phoenix
Associates of Science - Criminal Justice
University of Phoenix
High School Diploma -
Florida State University School
Awards
In 2020, while working a patrol, my field training officer (FTO) and I were dispatched to a person who collapsed while doing his yard. Upon arrival, my FTO and I located the man who was not breathing. We moved the patient to the sidewalk and I conducted CPR for approximately 4 minutes while Emergency Medical Personnel were en route and arriving on scene. The male patient was transported to the local hospital and survived. My FTO and I received an honorable service award for the quick actions we took to save the mans life.