Lisa Croff

Manage the pricing in the state of Nevada and Utah. I have a total off 44 stores.

I oversee pricing, ads, audits, reports, new stores, re-grand stores, closing stores.

I am responsible for maintaining the integrity of our stores with pricing and customer service.

• Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Stocked, tagged and displayed merchandise as required.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Responsible for all the price changes, signs, tares, COOL.
• Building a team to work with and showing them the right way to do things. Encourage them and mentor them.