Lisa Cucchiara
Brooksville,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
16
16
years of professional experience
Work History
Housekeeping Associate
Clover Leaf Forest-RV. Park
Brooksville, FL
05.2025 - Current
- Managed daily cleaning operations, ensuring high standards of cleanliness and organization.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Collaborated with maintenance staff to address facility repairs promptly and effectively.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Substitute Teacher's Aide/Cafeteria Worker
ESS Education
Bushnell, FL
10.2023 - 03.2025
- Implemented lesson plans to maintain classroom continuity and support student learning objectives.
- Monitored student behavior, ensuring a positive and productive classroom environment.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised lunchroom and recess activities.
- Prepared and served nutritious meals in compliance with health and safety regulations.
- Assisted in menu planning and ingredient sourcing to align with dietary guidelines.
- Maintained cleanliness and organization of kitchen and dining areas to enhance operational efficiency.
- Implemented improved food storage practices, enhancing freshness and quality of meals served.
Deli Clerk
Publix supermarkets
Zephyrhills, FL
05.2024 - 02.2025
- Assisted customers with product selection and special orders to enhance service experience.
- Operated slicers, scales, and other equipment efficiently to prepare products for customer needs.
- Greeted customers at counter to fulfill requests and answer questions.
- Resolved customer inquiries and issues promptly, enhancing satisfaction and loyalty to store services.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
Housekeeper/ Kitchen Assistant
Spot X Hotel
Wesley Chapel, FL
12.2022 - 04.2024
- Maintained cleanliness and hygiene standards in guest rooms and common areas.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Prepared ingredients by washing, chopping, and measuring for efficient kitchen operations.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Stocked inventory efficiently, enabling seamless transition between meal services.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Cashier/Sales Associate
SAV-A-LOT Food Store
Zephyrhills, FL
02.2017 - 08.2019
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Provided exceptional customer service, resolving inquiries and addressing concerns to enhance satisfaction.
- Managed inventory levels, restocking items to maintain optimal product availability for customers.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Retail Sales Associate/Deli Clerk
Winn-Dixie Supermarkets
Brooksville, FL
09.2010 - 03.2018
- Enhanced customer engagement through personalized service and product recommendations.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
- Provided exceptional customer service by addressing inquiries and fulfilling special requests.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Proactively restocked display cases throughout the day, ensuring optimal product freshness and selection for customers.
- Educated customers on various deli products, enhancing their shopping experience.
- Managed perishable inventory efficiently by rotating stock regularly according to expiration dates and seasonal demands to minimize spoilage rates.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Prepared custom sandwich orders for customers, resulting in an increase of repeat business.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
High school diploma -
Frank W. Springstead High School
Spring Hill, FL05-2001
Skills
- Customer satisfaction
- Reliability and punctuality
- Customer complaint resolution
- Guest services
- POS system operation
- Deep cleaning expertise
- Kitchen cleaning
- Sanitization techniques
- Multitasking and organization
- Cooking techniques
- Food preparation
- Highly motivated
- Stock rotation
- Dependable and reliable
Timeline
Housekeeping Associate
Clover Leaf Forest-RV. Park
05.2025 - Current
Deli Clerk
Publix supermarkets
05.2024 - 02.2025
Substitute Teacher's Aide/Cafeteria Worker
ESS Education
10.2023 - 03.2025
Housekeeper/ Kitchen Assistant
Spot X Hotel
12.2022 - 04.2024
Cashier/Sales Associate
SAV-A-LOT Food Store
02.2017 - 08.2019
Retail Sales Associate/Deli Clerk
Winn-Dixie Supermarkets
09.2010 - 03.2018
High school diploma -
Frank W. Springstead High School