Lisa Curiel
Whittier
Summary
Dynamic Sales Support Associate with strong experience in customer relationship management and performance metrics. Demonstrated ability to coordinate cross-departmental communication and resolve complex issues, ensuring high service quality and customer satisfaction.
Detail-oriented Sales Support Associate with proven skills in order processing and database management. Committed to enhancing customer relationships and streamlining workflows.
Overview
6
6
years of professional experience
1988
1988
years of post-secondary education
Work History
Sales Support Associate
Brinks Incorporated,Los Angeles
Los Angeles
03.2020 - Current
- Supported sales team with order processing and customer inquiries.
- Coordinated communication between departments to streamline workflows.
- Managed account levels and ensured accurate product availability.
- Maintained customer database, ensuring up-to-date information accuracy.
- Followed-up with sales teams and customers with complex issues to coordinate resolutions.
- Met performance standards consistently for answer rate, handle time, and service quality.
Education
Garfield High
Los Angeles, CASkills
- Order processing
- Customer relationship management
- Database management
- Performance metrics
Languages
Spanish
Professional
Timeline
Sales Support Associate
Brinks Incorporated,Los Angeles
03.2020 - Current
Garfield High