LISA D. AUCOIN

Daily Duties

• Send out Environmental Incident Report
• Send out Safety Incident Report
• Enter Contractors to Approved Contractor Spreadsheet
• SAP-complete inbox invoices
• Watch the Flare Cameras looking for missing data and smoke coming from the flare.
• Report smoke or missing data on the spreadsheet
• Stackvision report filing

Weekly Duties

• Send out Safety On-Call Notice
• Send out Environmental On-Call Notice
• Enter Excel Weekly Time Sheet to the overtime List
• Change Safety Phone Number
• Petter Invoices-sign and send email to Brent Davis
• Routine Access Request Forms on Spreadsheet

Quarterly Duties

• Random Drug Screen Draw and take to Medical
• Flight arrangements to Texas A&M Fire School for the ERT

Pop-Up Duties

• Write PR numbers
• Purchase drinks, coffee, and snacks for meetings
• Purchase lunches and set up for meetings
• Safety Shoe and Glasses reimbursement in Concur
• Safety Shoe list showing date of purchase
• Worker’s Comp
• Shift Safety Meals reimbursement
• Add and/or remove employees from the Drug Randomizer
• Update On-Call list with any changes
• Order Uniforms for new employees and Winter wear as needed
• Green & Gold Sheet reporting in the SJS dwgSense Database

• Opened new merchandise and stocked sales floor racks and shelves.
• Processed cash, check and credit card payments.
• Accepted and finalized product returns.
• Trained new employees in customer service, money handling and organizing strategies.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Contacted customers as soon as issues arose to immediately find resolution before the problems escalated.
• Researched and customized service proposals for clients.
• Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.
• Managed client relationships, ensuring effective communication and service delivery for sustained partnerships.
• Implemented process improvements that enhanced operational efficiency and reduced turnaround times for project deliverables.

• Administrative Assistant for Maintenance.
• Check out Procedures from Adept/Vault and updating procedures that pertain to the Department.
• Write CMRs and OIMP 6.1 documents to put with the Procedures.
• Update spread sheets for Over Time and Vacation, and Procedures.
• Enter scratch for daily overtime.
• Keep up with office supplies inventory and ordering.
• Ran errands needed for maintenance, meeting materials, reward/recognition materials.
• Maintained PCard and created detailed expense reports.
• Schedule Anniversary and Birthday parties and purchase necessities.
• General secretarial duties, filing, telephone, etc.
• Backfill for the site depot entering new equipment coming in and going out.
• Certified forklift operator for the depots.
• Planned and coordinated logistics and materials for staff meetings, committee meetings and staff events.
• Ordered and distributed office supplies while adhering to a fixed office budget.
• Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
• Managed office supplies, vendors, organization and upkeep.
• Directed guests and routed deliveries and courier services.
• Coordinated in-person interviews for different site interview teams.
• Answered and managed incoming and outgoing calls while recording accurate messages.
• Opened and properly distributed incoming mail.
• Greeted numerous visitors, including VIPs, vendors and interview candidates.
• Helped distribute employee notices and mail around the office.
• Organized all new hire, security and temporary paperwork.
• Assisted with event planning, including associated travel and logistical arrangements.
• Compiled company information and related material and distributed it to candidates.
• Screened all visitors and directed them to the correct employee or office.
• Obtained signatures for financial documents and internal and external invoices.
• Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
• Served as liaison between the IT department and maintenance departments.
• Contracted by Lowery & Associates & Englobal Engineering
• Managed office supplies inventory, negotiating with vendors to reduce costs while maintaining quality.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

• Administering allergy injections.
• Testing for allergy inhalants.
• Mixing allergy serums for patients in house and home.
• All laboratory work, drawing blood and send off.
• Computer order entry, checking insurance to verify benefits for Allergy.
• Implemented process improvements that increased operational efficiency and reduced redundancies.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.

• Helping 3 & 4 year olds with different types of play settings.
• Teaching children to share and play together.
• Developed and implemented engaging lesson plans aligned with curriculum standards.
• Fostered a nurturing environment that promotes social, emotional, and cognitive development.
• Collaborated with parents to ensure consistent communication regarding child progress and needs.

• Computer order entry for blood tests to be drawn.
• Also for histology specimens.
• Blood drawing, preparation of histology specimen and slides for Pathologist.
• Responsible for incoming body tissues and pap smears slides.
• Phone answering and some transcription training.
• Office work including secretarial skills.
• Trained and mentored new staff on phlebotomy techniques and best practices for patient interaction.
• Collaborated with healthcare professionals to coordinate blood draw schedules aligned with patient needs.

• Mail desk area and computer entry work for all of Arkansas Fire and Flood Company.
• Phone and computer assistance for agents in different areas of the country.
• Matched and mailed checks and certificate of mailings.
• Worked the roof desk, ordering roof surveys for all of Arkansas and quarterly reports in Excel.

• Admission of patient information and insurance information for filing purposes.
• Ordering supplies, computer order entry and filing, EKG, blood drawing, arterial blood gases.
• Responsible for incoming body tissues, slide preparation for Pathologist, assisted with Bronchoscopes and frozen sections.
• Worked the roof desk, ordering roof surveys for all of Arkansas and quarterly reports in Excel.