Lisa Davis
Saint Augustine
Summary
Dynamic procurement and supply chain professional with a proven track record at Symrise, Inc., enhancing operational efficiency and customer satisfaction. Expert in inventory management and demand forecasting, coupled with exceptional problem-solving abilities. Achieved significant cost savings and improved supplier relationships through strategic sourcing and excellent communication.
Overview
24
24
years of professional experience
Work History
Purchasing Agent
Mac Papers & Packaging
04.2023 - Current
- Facilitate smooth operations through accurate tracking of purchase orders, invoices, and payments.
- Contribute to a positive work environment through collaboration, professional development, and open communication among team members.
- Maintain complete documentation and records of all purchasing activities.
- Ensure timely delivery of materials through effective planning and coordination with suppliers.
- Reduced lead times by implementing strategic inventory management practices.
- Improved supplier relationships through regular communication and proactive problemsolving.
- Streamlined purchasing processes for increased efficiency and reduced operational costs.
- Optimized inventory levels by implementing demand forecasting techniques to minimize stockouts or excess inventory situations.
- Managed and updated supplier database, improving data accuracy and accessibility.
- Enhanced negotiation strategies led to significant cost savings on bulk purchases.
Senior Production Planner/Buyer Supervisor
Symrise, Inc.
12.2014 - 01.2023
- Enhanced customer satisfaction by addressing concerns promptly and implementing corrective actions when necessary.
- Maintained a safe work environment through strict adherence to safety regulations, reducing workplace accidents significantly.
- Optimized inventory management, implementing demand forecasting tools to reduce stockouts and overstock situations.
- Reduced lead times for product delivery through effective scheduling and resource allocation.
- Provided mentorship and guidance to junior planners, fostering professional growth within the team.
- Increased production efficiency by streamlining workflow processes and implementing time-saving strategies.
- Played an essential role in achieving ISO certification by developing compliant procedures within the production planning department.
Senior Customer Service Coordinator
Symrise, Inc.
04.2001 - 12.2014
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
- Assisted in the recruitment process for new team members, conducting interviews and assessing candidate qualifications.
- Contributed to the development of departmental policies and procedures aimed at improving service quality standards.
- Increased customer retention by maintaining strong relationships and consistently going above-and-beyond expectations.
- Delivered exceptional client service experiences while maintaining compliance with company policies and industry regulations.
- Analyzed key performance metrics to identify areas of improvement, implementing targeted action plans as needed.
Education
Bachelor of Science - Accounting And Finance
Florida State College
Jacksonville, FL12-2026
Skills
- Order tracking
- Procurement
- Scheduling
- Inventory management
- Demand forecasting
- Pricing structures
- Strategic sourcing
- Excellent communication
- Vendor relations
- Inventory management skills
- Problem-solving abilities
- Critical thinking
- Analytical thinking
Timeline
Purchasing Agent
Mac Papers & Packaging
04.2023 - Current
Senior Production Planner/Buyer Supervisor
Symrise, Inc.
12.2014 - 01.2023
Senior Customer Service Coordinator
Symrise, Inc.
04.2001 - 12.2014
Bachelor of Science - Accounting And Finance
Florida State College
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