Reliable employee seeking full time position. Offering excellent communication and good judgment.
Work History
E-commerce Clerk
1 Year 7 Months
Kroger | 01.2025 - 08.2026
Assisted customers with inquiries, providing exceptional service and product knowledge.
Processed customer transactions efficiently at point-of-sale systems.
Maintained inventory accuracy through regular stock checks and organization.
Trained new staff on store policies, procedures, and operational tasks.
Cashier
3 Months
Macy's | 09.2024 - 12.2024
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Shift Leader
3 Years 4 Months
McAllister's Deli | 05.2021 - 09.2024
Assembled sandwiches, salads, and drinks for customer orders. Operated cash registers efficiently to process customer transactions. Responded to customer questions and resolved complaints effectively. Completed end-of-night cash register balancing and prepared bank deposits. Took, made and delivered catering orders.
Supervised daily operations to ensure efficient workflow and high-quality service standards.
Shift Lead
10 Years
Latina's Restaurant | 03.2010 - 03.2020
Managed employees, food service, cash handling
Manager
11 Years 4 Months
Venus Restaurant | 08.1998 - 12.2009
Managed employees in front and back of house. Customer service. Food purchasing and inventory. Cash handling. Schedule making, hiring, training and firing.
Cocktail Server
7 Years 2 Months
Rio Hotel and Casino | 05.1991 - 07.1998
Served beverages to casino patrons
Education
Bachelor's - Hotel and restaurant management
University of Nevada-Las Vegas | Las Vegas, NV | 06-1992
Upper secondary education
Trade school
Skills
ICD-10ant Management
Telephone etiquette
Customer satisfaction
Cash handling
Cash management
Schedule and calendar management
Certification
CPR Certification, ServSafe, Certified Medical Assistant, CNA, BLS Certification