Lisa Dellinger
Colbert,GA
Summary
Dependable customer service professional with over 10 years of experience. Offering strong interpersonal skills and readiness to learn and develop in new environments. Enthusiastic to contribute to a positive team setting.
Overview
34
34
years of professional experience
Work History
Front Desk
Howard Johnson
08.2015 - Current
- Provided exceptional customer service, addressing concerns and answering inquiries promptly that any guests may have.
- Enhanced visitor experience by providing friendly and informative service.
- Trained new hires on customer service policies and procedures.
- Created schedules for hotel housekeepers
- Worked effectively in team environment.
- Checked guests in and out of the hotel.
- Answer phones and handle any reservations that need to be made or canceled.
- Balance the cash register and make a drop at the end of each shift.
Cashier
Nissan Of Athens
06.2021 - 05.2022
- Answered phones and gave customers quotes for services and parts.
- Operated cash register for cash, check, and credit card transactions and printed out receipts.
- Built relationships with customers to encourage repeat business.
- Provided rental car services to any customers that may need one.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked with management and others to ensure that new products and prices were offered to the customers.
Barber
Mr. Haircut
06.1992 - 02.2005
- Delivered high-quality haircuts and grooming services, ensuring customer satisfaction and repeat business.
- Maintained sanitary work environment by adhering to health and safety regulations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
Education
High School Diploma -
Madison County High School
Danielsville, GA05.1991
Skills
- Customer service
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Dependable and responsible
- Computer skills
Timeline
Cashier
Nissan Of Athens
06.2021 - 05.2022
Front Desk
Howard Johnson
08.2015 - Current
Barber
Mr. Haircut
06.1992 - 02.2005
High School Diploma -
Madison County High School