Lisa DePaolis
San Francisco,USA
Summary
Dynamic sales professional with expertise in customer relationship management and a proven track record across diverse sales environments. Recognized for strong communication, negotiation, and strategic planning skills that drive success in sales roles. Achievements include enhancing customer satisfaction and loyalty through effective tactics, alongside contributing to substantial growth in client base and revenue by identifying new opportunities and optimizing sales processes. Career objectives focus on leveraging these strengths to achieve exceptional results in a challenging sales environment.
Overview
25
25
years of professional experience
Work History
Sr. Production Sales Specialist
Konica Minolta Business Solutions
San Francisco, USA
08.2019 - Current
- Expanded sales of production solutions in Northern California.
- Achieved annual production revenue averaging $1.67M.
- Exceeded sales quota by $1.7M, achieving $2.9M in production revenue.
- Earned prestigious Chairman's Club award.
Production Sales Specialist
Ricoh Americas Corporation
San Francisco, USA
02.2013 - 08.2019
- Specialized in sales of production solutions hardware and software across San Francisco Bay Area.
- Generated $1.67M in annual production revenue.
- Generated $2.9M in production revenue surpassing $1.3M quota by a substantial margin.
- Recognized with Chairman’s Club award.
Production Solutions Specialist
MRC, a Xerox Company
San Francisco, USA
04.2011 - 02.2013
- Excelled in delivering high-quality software and hardware solutions.
- Managed schedules for monthly educational and blitz initiatives.
- Provided consistent support by traveling with sales associates for optimal skill exchange.
Director, Customer Service and Direct Response
NV Perricone LLC
San Francisco, USA
01.2008 - 04.2011
- Company Overview: Industry leader in Skincare and Supplements manufacturing and distribution.
- Oversaw Direct Response campaign process from initial concept to final execution.
- Oversaw operations of Customer Service and Telesales teams, maintaining a focus on driving revenue with excellent customer support.
- Led successful outbound tele-sales campaigns.
- Generated substantial revenue of $1.1M+ within three months and $2.2M+ over nine months.
- $120 average order value led to more than $200K in outbound sales revenue within two months.
- Oversaw recruitment and coordination of an external company to run Direct Response web microsite.
- Oversaw recruitment and management of two external telesales organizations comprising over 100 agents.
- Developed a new call center phone system for improved call control and system reporting.
- Led a team of 12 internal customer service agents.
Senior Marketing Program Manager, Fiery and PrintSmith, Field and Channel Marketing
Electronics For Imaging (EFI)
Foster City, USA
01.2004 - 01.2008
- Company Overview: A world leader in customer-focused digital print innovation.
- Launched targeted marketing efforts to promote Fiery OEM and PrintSmith solutions.
- Developed and delivered engaging sales materials for various events including trade shows and seminars.
- Coordinated launch activities for multiple distribution channels.
- Earned three sales recognition awards for exceptional performance.
Solutions Development Manager, Graphic Arts Sector
Xerox Corporation
San Francisco, USA
01.2003 - 01.2004
- Company Overview: Global document management company specializing in digital printing, office document technology and document outsourcing.
- Handled sales for top-tier Xerox print solutions ranging from $200,000 to $500,000 per engine.
- Facilitated $16M+ equipment sales through strategic structuring and demand creation.
- Trained Xerox sales team and customers on application-specific selling, focusing on Variable Data Printing and Digital Books on Demand.
- Developed user-friendly sales control book and sample CDs for team.
Document Solutions Sales Manager, Production Solution
Xerox Corporation
San Francisco, USA
01.2000 - 01.2003
- Achieved over $37M in monochrome equipment sales by enhancing market coverage strategy.
- Directed team of systems analysts, resulting in a total revenue accomplishment of $11M, surpassing the target by $4M.
- Formulated strategic and tactical plans for Northern California's high-end monochrome business.
- Led the hiring, training, and management of a team consisting of 10 elite digital print sales specialists, two technical resource managers, and 67 systems analysts.
- Ensured accuracy and profitability in sales expenses and revenue.
Education
BS - Computer Science
St. John Fisher College
Rochester, NYSkills
- Strategic Product Recommendations
- Consultative Selling
- Sales Solution Design
- Social Media Marketing
- Effective Objection Resolution
- Effective Relationship Development
- Requirements Analysis
Volunteer Summary
- Volunteer Food Runner, Food Runners San Francisco
- Volunteer Food Packer, San Francisco Food Bank
- Volunteer Letter Writer, Amma’s organization, Amma.org
- Board Member, 1730 Broderick Street Homeowners Association
Professional Highlights
- Konica Minolta Business Solutions: #1 National Production Sales Specialist, 2020
- Ricoh Americas Corporation: #1 Western Region Production Sales Specialist, 2017
- Xerox Corporation: #2 National Production Sales Specialist, 2003
Timeline
Sr. Production Sales Specialist
Konica Minolta Business Solutions
08.2019 - Current
Production Sales Specialist
Ricoh Americas Corporation
02.2013 - 08.2019
Production Solutions Specialist
MRC, a Xerox Company
04.2011 - 02.2013
Director, Customer Service and Direct Response
NV Perricone LLC
01.2008 - 04.2011
Senior Marketing Program Manager, Fiery and PrintSmith, Field and Channel Marketing
Electronics For Imaging (EFI)
01.2004 - 01.2008
Solutions Development Manager, Graphic Arts Sector
Xerox Corporation
01.2003 - 01.2004
Document Solutions Sales Manager, Production Solution
Xerox Corporation
01.2000 - 01.2003
BS - Computer Science
St. John Fisher College
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