Lisa Dobbins
Jackson,MS
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Organized and motivated employee eager to apply time management and organizational skills in various environments devoted to giving every customer a positive and memorable experience.
Overview
23
23
years of professional experience
Work History
Teacher, Two-Year-Olds Classroom
St Peter Christian Academy & Daycare
Jackson , MS
10.2018 - 11.2020
- Developed and implemented lesson plans based on curriculum objectives.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
Instructional Assistant
Jackson Public School District
Jackson , MS
08.2005 - 05.2017
- Distributed textbooks, workbooks, papers and pencils to students.
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
- Worked one-on-one with special needs students to help navigate through school challenges.
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Provided classroom support throughout planned instruction and individual lessons.
- Graded assignments and tests and documented results into filing systems.
- Provided support services such as tutoring or guidance counseling when needed.
- Developed positive relationships with students, parents, colleagues, administrators, and community partners.
- Assisted teachers in creating lesson plans and modifying curriculum.
- Conducted assessments of student skills to identify needs and develop instructional plans.
- Complied with instructor-developed IEPs and made informed recommendations for adjustments.
- Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
- Provided individual and small group instruction to students with disabilities in the areas of reading, math, and writing.
- Monitored student progress and provided feedback to teachers regarding student achievement.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
Admission Specialist
University Medical Center Jackson MS
Jackson , MS
08.1997 - 04.2003
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Provided customer service by answering patient questions and addressing concerns.
- Obtained informed consent and payment documentation from patients and filed in system.
- Registered patients by verifying records to update computer system and patient charts.
- Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.
- Obtained insurance verification and authorization to submit financial clearance of patient accounts.
- Ensured all necessary paperwork was completed prior to patient visits.
- Verified insurance information, collected payments, and scheduled appointments.
- Greeted patients upon arrival and directed them to the appropriate area.
- Answered incoming calls in a professional manner.
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
Education
High School Diploma -
Lanier High School
Jackson, MS05-1996
Skills
- Basic Clerical Knowledge
- Reliable
- Data Entry
- Inbound and Outbound Calling
- Paperwork Processing
- High-Energy Attitude
- Problem-Solving Abilities
- Filing
- Professional Telephone Demeanor
- Reading Comprehension
- Positive and Professional
- Multi-Task Management
- Active Listening
- Customer Service
References
References available upon request.
Timeline
Teacher, Two-Year-Olds Classroom
St Peter Christian Academy & Daycare
10.2018 - 11.2020
Instructional Assistant
Jackson Public School District
08.2005 - 05.2017
Admission Specialist
University Medical Center Jackson MS
08.1997 - 04.2003
High School Diploma -
Lanier High School
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