Duties included being the first point of contact for clients having their Real Estate Settlements or Estate Planning done, while delivering exceptional Customer Service. Provided support for other staff by opening new Real Estate files. Answered the phone and delivered messages to other staff members. Assisted clients when paying with cash or with credit cards. Assisted with organizing the file room.
Receptionist/Cashier/Administrative Duties
Felton Holly Kia
06.2025 - 09.2025
Duties include serving as the first point of contact for customers and deliver exceptional customer service. Provide support to other departments as needed. Answer the phone and deliver messages to the appropriate people. Assist service department when the customer is paying with cash. Log vehicle keys in and out for the sales associates. Stock in cars, bring in mail and deliver to the controller. Backup for finance assistant.
Receptionist
Home of the Brave
02.2025 - 05.2025
Duties included maintaining the reception area, greeting guests, answering phone and maintaining the office equipment, as well as calendar and meeting scheduling. Taking minutes for the resident meetings and assisting the Executive Director in paying and mailing out bills.
Receptionist-Post Closer
Ward & Taylor, LLC
08.2023 - 01.2025
Receptionist duties included maintaining the reception area, greeting guests, answering phone and maintaining the office equipment, as well as calendar and meeting scheduling. Post Closing duties included assisting para-legal with any administrative needs, data entry work with Soft Pro Select system for entering scanned documents and printing checks, and e-Prepare system for eRecording Deeds, Mortgages and other documents that needed recording. Performed other duties related to the post-closing of residential mortgage loans (i.e. sending out the Loan Packages to the Lending Companies after closing in a timely manner).
Cashier Cage Lead
Harrington Casino and Raceway
04.2023 - 08.2023
Gave cash banks to slot attendants, outlets (restaurants) and gave money to machine techs to fill machines in casino. Sort and verify different denominations to make sure the straps have the correct amount. Verified large amounts of money when patrons are receiving cash at the cashier’s window. Observe Cashiers counting out money over $5000.00 to make sure correct amount is being received by customer.
Escrow Funder
Old Republic National Title Insurance Company
08.2021 - 03.2023
Reviewed title commitments, contacted customers regarding documentation and funds needed for disbursement. Reviewed Closing Disclosures/HUD’s, closing instructions and other documents for accuracy. Balanced, disbursed and reconciled ledger set forth by lenders. Prepared wires as needed and initiated voids/stop payments and check requests. Followed-up on outstanding checks by contacting the agent or the customer that the check was issued to.
Escrow Funder
Genesis10/Old Republic National Title Insurance Company
10.2020 - 08.2021
Disbursement of escrow funds by ensuring all closing instructions have been followed and to contact agents when documentation and funds from lenders are needed for disbursement.
Timeline
Legal Assistant
Adkins Law Firm
09.2025 - 01.2026
Receptionist/Cashier/Administrative Duties
Felton Holly Kia
06.2025 - 09.2025
Receptionist
Home of the Brave
02.2025 - 05.2025
Receptionist-Post Closer
Ward & Taylor, LLC
08.2023 - 01.2025
Cashier Cage Lead
Harrington Casino and Raceway
04.2023 - 08.2023
Escrow Funder
Old Republic National Title Insurance Company
08.2021 - 03.2023
Escrow Funder
Genesis10/Old Republic National Title Insurance Company