Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
15
15
years of professional experience
Work History
Legal Assistant
Law Office of BK Watson and Associates
02.2019 - 05.2025
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Facilitated timely resolution of legal matters by preparing and organizing essential documents.
Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
Beauty Advisor
Sephora
08.2017 - 02.2019
Processed payments, entering sales in register for prompt customer service.
Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
Customer.Service / Sales Representative
Quality Water and Air.
09.2010 - 03.2017
Increased customer satisfaction by addressing and resolving complex issues effectively.
Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
Reduced wait times through efficient call handling, enhancing overall customer satisfaction rates.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Legal Assistant at Golden Rothschild Spagnola Lundell Boylan Garubo & Bell P.C.Legal Assistant at Golden Rothschild Spagnola Lundell Boylan Garubo & Bell P.C.