Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
6
6
years of professional experience
Work History
Legal Assistant
House Of Law
06.2024 - Current
Performed various administrative functions, including answering phones, sorting mail, and screening prospect calls.
Managed case files by opening new files and setting up claims for case managers.
Inputted intake information into Filevine software, ensuring accurate and timely data entry.
Drafted and sent Letters of Representation (LORs) to relevant parties.
Assisted case managers with balance confirmations and reduction requests to support ongoing claims.
Demonstrated familiarity with subrogation processes and procedures.
Front Desk Receptionist
J.Cogburn Injury Law
07.2023 - 03.2024
Answer busy multi-line phones
Work with our case management software (Needles)
Set appointments
Receive and distribute all incoming US mail
Receive and distribute all incoming electronic faxes
Receive and distribute incoming office e-mail
Maintain mailroom and supplies
Manage lobby and front desk commons
Manage supply inventory - office, kitchen, and cleaning
Prepare basic correspondence based on templates provided
Mail vendor checks to providers
Front Desk/Legal Assistant
Dimopolous Law Firm
08.2019 - 10.2023
Welcoming and directing walk-in personnel
Answering, screening and forwarding incoming phone calls
Sorting/distributing daily mail and faxes
Creating and updating calendar for client/attorney schedules
Assist attorney in scheduling court sessions
Communicate with clients regarding traffic citations status
Ensuring client traffic citations were listed in city website
Assist case managers in medical/billing records request
Education
Associate of Applied Science - Criminal Justice
ITT Technical Institute
06.2013
Skills
Outstanding customer service attitude
Basic computer skills in Microsoft office, Needles, Filevine and worldox
Ability to multitask in fast pace environment
Fast learner
Scheduling/Planning
Languages
Spanish
Full Professional
Timeline
Legal Assistant - House Of Law
06.2024 - Current
Front Desk Receptionist - J.Cogburn Injury Law
07.2023 - 03.2024
Front Desk/Legal Assistant - Dimopolous Law Firm
08.2019 - 10.2023
ITT Technical Institute - Associate of Applied Science, Criminal Justice