Summary
Overview
Work History
Education
Skills
Languages
Timeline

Giobanna Sanchez

Las Vegas,NV

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

6
6
years of professional experience

Work History

Legal Assistant

House Of Law
06.2024 - Current
  • Performed various administrative functions, including answering phones, sorting mail, and screening prospect calls.
  • Managed case files by opening new files and setting up claims for case managers.
  • Inputted intake information into Filevine software, ensuring accurate and timely data entry.
  • Drafted and sent Letters of Representation (LORs) to relevant parties.
  • Assisted case managers with balance confirmations and reduction requests to support ongoing claims.
  • Demonstrated familiarity with subrogation processes and procedures.

Front Desk Receptionist

J.Cogburn Injury Law
07.2023 - 03.2024
  • Answer busy multi-line phones
  • Work with our case management software (Needles)
  • Set appointments
  • Receive and distribute all incoming US mail
  • Receive and distribute all incoming electronic faxes
  • Receive and distribute incoming office e-mail
  • Maintain mailroom and supplies
  • Manage lobby and front desk commons
  • Manage supply inventory - office, kitchen, and cleaning
  • Prepare basic correspondence based on templates provided
  • Mail vendor checks to providers

Front Desk/Legal Assistant

Dimopolous Law Firm
08.2019 - 10.2023
  • Welcoming and directing walk-in personnel
  • Answering, screening and forwarding incoming phone calls
  • Sorting/distributing daily mail and faxes
  • Creating and updating calendar for client/attorney schedules
  • Assist attorney in scheduling court sessions
  • Communicate with clients regarding traffic citations status
  • Ensuring client traffic citations were listed in city website
  • Assist case managers in medical/billing records request

Education

Associate of Applied Science - Criminal Justice

ITT Technical Institute
06.2013

Skills

  • Outstanding customer service attitude
  • Basic computer skills in Microsoft office, Needles, Filevine and worldox
  • Ability to multitask in fast pace environment
  • Fast learner
  • Scheduling/Planning

Languages

Spanish
Full Professional

Timeline

Legal Assistant - House Of Law
06.2024 - Current
Front Desk Receptionist - J.Cogburn Injury Law
07.2023 - 03.2024
Front Desk/Legal Assistant - Dimopolous Law Firm
08.2019 - 10.2023
ITT Technical Institute - Associate of Applied Science, Criminal Justice
Giobanna Sanchez