Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Dyer

Kapolei,HI

Summary

Dynamic retail professional with nine years of management experience at surf stores, excelling in customer service and sales growth. Dependable with a track record in coaching teams and implementing innovative visual merchandising strategies. Passion for island fashion, Aloha lifestyle, and Ohana.

Overview

10
10
years of professional experience

Work History

Housekeeping Room Attendant

Aulani, A Disney Resort & Spa
Kapolei, HI
07.2024 - Current

Store Manager

Local Motion Hawaii
Ala Moana Center
02.2023 - 02.2024
  • Led daily operations, ensuring high standards of customer service and employee engagement.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements
  • Managed inventory levels, optimizing stock replenishment
  • Fostered community relationships through local events, enhancing brand visibility and loyalty.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Handled payroll and store banking needs

Store Manager

Rip Curl
San Diego, CA (2015- 2018) Oahu (2018- 2022)
12.2015 - 08.2022
  • Directed daily operations to enhance customer satisfaction and drive sales growth.
  • Trained and mentored team members to improve performance and service quality.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.

Education

College of Sothern Nevada
Las Vegas, NV

Skills

  • Customer service
  • Strong multi-tasking
  • Retail operations
  • Dependable and reliable
  • Sales growth
  • Coaching and mentoring
  • Visual merchandising

Timeline

Housekeeping Room Attendant

Aulani, A Disney Resort & Spa
07.2024 - Current

Store Manager

Local Motion Hawaii
02.2023 - 02.2024

Store Manager

Rip Curl
12.2015 - 08.2022

College of Sothern Nevada
Lisa Dyer