Lisa Egan
User Experience Designer
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level UX Designer position. Ready to help team achieve company goals.
Porfolio can be viewed here: https://uxfol.io/lmegan02
Overview
7
7
Certifications
8
8
years of post-secondary education
16
16
years of professional experience
Work History
UX Designer
Plant-Based For 30/Self
01.2020 - Current
- Use critical thinking to break down problems, evaluate solutions and make decisions.
- Monitor emerging UX design trends and practices for useful techniques and cutting-edge developments suitable for integration into projects.
- Create UX designs for wellness-based digital products.
- Identify issues, analyze information, and provide solutions to problems.
- Create empathy maps, personas, user journey maps, and user flow diagrams.
- Design wireframes and prototypes in Axure RP and Figma, and write documentation in DevOps.
Writer/Editor/Content Creator
Lisa Egan (self)
01.2011 - 01.2020
- Wrote quality content for five websites from health and wellness industry, creating content to allow site visitors to obtain information efficiently and quickly.
- Collaborated with SEO and content team to produce website content for health and wellness sectors.
- Strengthened content through proofreading and editing.
- Organized collected information to produce two to four well-written articles per week.
- Posted daily on three social media sites.
- Rewrote and reorganized site content to better position products and services.
- Conducted extensive research to provide factual statistics for articles, blogs and landing pages.
- Utilized WordPress to upload content, images and pages.
Center Manager
Medifast Weight Control Center
03.2012 - 10.2013
- Promoted positive customer experience through day-to-day supervision and management of weight loss facility.
- Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
- Worked directly with Regional Managers and District Managers to brainstorm, discuss strategy, and mitigate member acquisition and retention issues.
- Generated and developed leads through networking and consultations to acquire new members.
- Tracked and analyzed profitability and key metrics to improve overall profitability and bring in new members.
- Cultivated and strengthened lasting member relationships using rapport-building and problem-solving skills.
Senior Client Service Representative
American Funds - Capital Group
12.2006 - 01.2011
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Served as special contact for high-producing financial professionals.
- Assisted callers with website navigation and technical support.
- Researched and resolved complex account-related inquiries for clients and financial advisors.
- Participated in major IRS tax reporting correction project; analyzed and reconciled errors on accounts and their associated tax documents.
- Completed auditing reports; reviewed account information for discrepancies and made corrections and adjustments.
- Performed quality assurance processing: proofread work of other associates and provided feedback when necessary.
Education
Associate of Science - Pre-nursing
Tidewater Community College
Norfolk, VA 09.2009 - 06.2012
Bachelor of Science - Health Sciences
Clayton College
Alabama 09.2002 - 06.2005
No Degree - Business Administration And Management
Prince George's Community College
Upper Marlboro, MD 09.1995 - 06.1998
Skills
Detail-oriented
undefinedCertification
Google UX Design Professional Certificate
Volunteer Work
Riverside Health System: Volunteered in the Emergency Room, summer 2010
YMCA of the Virginia Peninsula: Volunteered in the Fitness Center, 2006
Timeline
Google UX Design Professional Certificate
07-2021
Creativity: Methods to Design Better Products and Services, Interaction Design Foundation
05-2021
Human-Computer Interaction, Interaction Design Foundation
05-2021
Psychology of Interaction Design, Interaction Design Foundation
05-2021
User Experience: The Beginner's Guide
08-2020
Become a UX Designer from Scratch, Interaction Design Foundation
07-2020
UX Designer
Plant-Based For 30/Self
01.2020 - Current
Precision Nutrition L1 Nutrition Coach
06-2018
Center Manager
Medifast Weight Control Center
03.2012 - 10.2013
Writer/Editor/Content Creator
Lisa Egan (self)
01.2011 - 01.2020
Associate of Science - Pre-nursing
Tidewater Community College
09.2009 - 06.2012
Senior Client Service Representative
American Funds - Capital Group
12.2006 - 01.2011
Bachelor of Science - Health Sciences
Clayton College
09.2002 - 06.2005
No Degree - Business Administration And Management
Prince George's Community College
09.1995 - 06.1998
Similar Profiles
ERIKA VALENCIAERIKA VALENCIA
Warehouse Supply Specialist at Bechtel 30 Billion Dollar LNG PlantWarehouse Supply Specialist at Bechtel 30 Billion Dollar LNG Plant
Jeremy EisenbaumJeremy Eisenbaum
General Manager at Mila Plant Based RestaurantGeneral Manager at Mila Plant Based Restaurant
Darren MaDarren Ma
Restaurant Server at Satdha, Plant Based Thai KitchenRestaurant Server at Satdha, Plant Based Thai Kitchen
NOURAN OUBARINOURAN OUBARI
Graphic Designer and UX/UI/UX Designer at Upwork.comGraphic Designer and UX/UI/UX Designer at Upwork.com
Fidan RzaliFidan Rzali
Graphic Designer and UX/UI/UX Designer at FreelanceGraphic Designer and UX/UI/UX Designer at Freelance