Lisa Hammond
Nampa,Idaho
Summary
Outgoing with experience overseeing multiple tasks successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
18
18
years of professional experience
Work History
CSR/Book Floater/Kitchen Supervisor
Jacksons
Meridian, Idaho
11.2020 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Recommended products to customers, thoroughly explaining details.
- Kept an average of performance evaluations.
- Trained team members
Cabinet Builder
Kit Homebuilders
Caldwell, Idaho
04.2010 - 04.2015
- Repaired cabinets and cabinet parts.
- Saw safety master
- Woodwork Career Alliance Professional
- Installation understanding
- Blueprint design understanding
- Maintained proper fit and appearance of cabinets and countertops to fit into desired installation area.
Service Writer/Parts Runner
Trebar Kenworth Sales
Caldwell, ID
05.2003 - 04.2010
- Safely and punctually delivered auto parts to local automobile stores from large distributor.
- Kept up-to-date records for clients and distribution center to maintain long-lasting relationships.
- Pulled parts off store shelves to fill customer orders.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Checked parts computer for stock items and initiated special orders.
- Loaded truck and properly secured items to prevent damage for deliveries.
CSR/Asst. Mngr.
Smokin Hot Deals
Caldwell, ID
05.1999 - 05.2003
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Recorded account information to open new customer accounts.
- Recommended products to customers, thoroughly explaining details.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided ongoing guest service.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Welcomed, greeted and assisted guests in high-traffic store
Education
GED -
Vallivue High School
Caldwell, IDSkills
- Bookkeeping
- Payroll and budgeting
- Strategic planning
- Flexible and Adaptable
- Excellent Communication
Timeline
CSR/Book Floater/Kitchen Supervisor
Jacksons
11.2020 - Current
Cabinet Builder
Kit Homebuilders
04.2010 - 04.2015
Service Writer/Parts Runner
Trebar Kenworth Sales
05.2003 - 04.2010
CSR/Asst. Mngr.
Smokin Hot Deals
05.1999 - 05.2003
GED -
Vallivue High School
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