LISA A. ELWICK
Vinton,IA
Summary
Results-driven administrator with a strong focus on regulatory compliance, operational strategy, and financial management. Proven success in streamlining workflows and enhancing service delivery in healthcare settings.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Administrator
ABCM Corporation
Waterloo, IA
01.2018 - 01.2025
- Managed operational continuity during Change of Ownership (CHOW), stabilizing processes amidst financial realignment and staffing changes.
- Directed daily operations, financial performance, and regulatory compliance for two separately licensed care units, ensuring efficient and consistent service delivery.
- Streamlined workflows for a 60-bed SNF specializing in brain injury and ventilator care and a 30-bed ICF/ID unit, improving coordination and operational efficiency.
- Developed and implemented operations-focused growth strategies to improve service capacity and organizational performance.
- Strengthened quality assurance, risk management, staffing, and departmental oversight systems, enhancing overall operational integrity.
- Acquired by Legacy Healthcare - August 2024
Executive Director / CEO/Administrator
The Gardens of Cedar Rapids
Cedar Rapids, IA
01.2016 - 01.2018
- Directed facility operations, including staffing, financial management, clinical workflow oversight, and regulatory compliance.
- Implemented operational systems to improve efficiency, service quality, and customer satisfaction.
- Established community partnerships to enhance census growth, align services, and increase organizational visibility.
- Managed construction, operational readiness, and pre-opening systems development for compliant and efficient launch.
Administrator
Winslow House Care Center
Marion, IA
01.2009 - 01.2016
- Managed facility operations, audits, compliance reviews, and quality improvement initiatives to ensure regulatory adherence.
- Enhanced operational stability through training, staffing realignment, and improved communication structures.
- Led organizational turnaround by strengthening internal operations, redesigning workflows, and establishing performance management systems.
- Advanced operational efficiency through process evaluation, technology integration, and data-driven decision-making.
Account Consultant
Diversified Investment Advisors / AEGON Affiliate
Cedar Rapids, IA
01.2007 - 01.2009
- Managed operational processes for $50M corporate retirement plans, ensuring accuracy, timeliness, and procedural compliance.
- Coordinated complex transactions and resolved operational issues, enhancing client satisfaction and streamlining processes.
- Streamlined workflows for client communication, plan administration, and participant support, improving overall effectiveness.
- Provided training that strengthened organizational consistency, operational knowledge, and customer service standards.
Commercial Interior Designer
Pioneer Workspace Solutions
Cedar Rapids, IA
01.2004 - 01.2007
- Streamlined project workflows to deliver efficient, on-time, and compliant commercial design solutions.
- Directed concurrent operational projects with focus on design planning, budgeting, vendor management, and client communication to meet project goals.
- Managed cross-functional coordination to facilitate smooth project execution and maintain operational efficiency.
- Maintained operational alignment with ADA requirements, building codes, and organizational standards.
Education
Master of Healthcare Administration -
Des Moines University
01.2012
Master of Business Administration -
St. Ambrose University
01.2006
Bachelor of Arts - Liberal Arts & Interior Design
University of Northern Iowa
01.2004
Licensed Nursing Home Administrator -
01.2010
Skills
- Regulatory compliance
- Financial management
- Operational strategy
- Quality assurance
- Workflow optimization
- Staff management
- Community partnerships
- Process evaluation
- Customer relationship management
- Data-driven decision making
- Problem solving
- Effective communication
- Team leadership
- Conflict resolution
- Training development
- Task prioritization
- Organization and time management
Certification
Licensed Nursing Home Administrator, 2010
Timeline
Administrator
ABCM Corporation
01.2018 - 01.2025
Executive Director / CEO/Administrator
The Gardens of Cedar Rapids
01.2016 - 01.2018
Administrator
Winslow House Care Center
01.2009 - 01.2016
Account Consultant
Diversified Investment Advisors / AEGON Affiliate
01.2007 - 01.2009
Commercial Interior Designer
Pioneer Workspace Solutions
01.2004 - 01.2007
Master of Healthcare Administration -
Des Moines University
Master of Business Administration -
St. Ambrose University
Bachelor of Arts - Liberal Arts & Interior Design
University of Northern Iowa