LISA ENGLAND
HERNANDO,UNITED STATES
Summary
Registered Nurse, Business Administration, Clinical Analyst, Utilization Reviewer with over 25 years of experience in diverse healthcare settings, specializing in patient safety, data management, and regulatory compliance. Demonstrates strong leadership and collaboration skills, effectively coordinating with multidisciplinary teams to enhance patient outcomes and operational efficiency. Committed to leveraging expertise in health informatics and quality management to drive continuous improvement in healthcare delivery.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Night Shift Charge Nurse
Vital Core
03.2025 - Current
- Strengthened unit care standards and policies with focus on patient safety and dignity.
- Performed patient assessments and Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
REGISTERED NURSE/CASE MANAGER/ANALYST CLINICAL APPLICATIONS
TNI
09.2021 - 01.2025
- Traveled to various states doing contract assignments, including working in Emergency Department, Intensive Care Unit, Post Anesthesia Care Unit, RN Clinical Analyst working with staff and physician’s orienting them on the use of EPIC and Cerner, ensuring accurate us of medical charting system.
- Implemented electronic health record updates, enhancing documentation accuracy and facilitating better communication among care providers.
- Coordinated with multidisciplinary teams to optimize patient discharge processes, leading to reduced hospital stays and enhanced operational efficiency.
- Implemented advanced training programs for staff on EPIC and Cerner, ensuring efficient use of electronic health records.
RN UTILIZATION REVIEW
Baptist Hospital
08.2019 - 08.2021
- Maintained accurate documentation of patient reviews, ensuring compliance with healthcare regulations and contributing to quality assurance.
- Completed and entered inpatient and observation admission review against standard criteria per payer guidelines.
- Assisting with level of care in collaboration with attending provider and communicated with provider related to status of concerns or denials.
- Entered working diagnosis-related groups (DRGs) in the electronic medical record.
- Fostered cross-departmental collaboration, enabling the successful launch of initiatives that aligned with company goals and increased stakeholder engagement.
REGISTERED NURSE FLOAT POOL
Baptist Hospital
05.2011 - 08.2019
- Provided compassionate patient care across multiple departments, enhancing patient comfort and satisfaction during their hospital stay.
- Coordinated with multidisciplinary teams to develop and implement patient care plans, ensuring tailored treatment and positive outcomes.
- Floated to all specialty units of the hospital filling in when short staffed in areas, including the Emergency Department, Post Anesthesia Care Unit, Intensive Care Unit, and Cath Lab.
Education
BACHELOR OF SCIENCE IN NURSING -
Baptist College of Health Sciences
Memphis, TN05.2006
ASSOCIATE OF BUSINESS MANAGEMENT - undefined
Northwest State Community College
Southaven, MS05.2002
Skills
- Risk management assessment
- Efficient data management
- Office operations coordination
- Professional writing skills
- Experienced in Microsoft Office applications
- Professional development
- Clinical coding proficiency
- Continuous improvement strategies
- Patient care coordination
- Strong written communication
- Optimized utilization practices
- HIPAA regulations knowledge
Certification
- OSHA OCCUPATIONAL HEALTH AND SAFETY COMPLIANCE
- BASIC LIFE SUPPORT, American Heart Association
- CDHA - Certified Health Data Analyst
- CBCS - Certified Billing and Coding Specialist
- CEHRS - Certified Electronic Health Record Specialist
Timeline
Night Shift Charge Nurse
Vital Core
03.2025 - Current
REGISTERED NURSE/CASE MANAGER/ANALYST CLINICAL APPLICATIONS
TNI
09.2021 - 01.2025
RN UTILIZATION REVIEW
Baptist Hospital
08.2019 - 08.2021
REGISTERED NURSE FLOAT POOL
Baptist Hospital
05.2011 - 08.2019
ASSOCIATE OF BUSINESS MANAGEMENT - undefined
Northwest State Community College
BACHELOR OF SCIENCE IN NURSING -
Baptist College of Health Sciences