Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
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Lisa Estrella

New York,NY

Summary

Detail-oriented and results-driven professional with a successful sales background and experience in health aide services, seeking a challenging role in Medical Administration. Apply strong organizational abilities, exceptional customer service skills, and comprehensive healthcare knowledge to enhance operational efficiency and elevate patient care standards in a dynamic medical setting.

Overview

14
14
years of professional experience
1
1
Certification

Work History

CDPAP/ Health Aide

A&J Staffing Inc.
Brooklyn
04.2017 - Current
  • Help patients with personal hygiene, dressing, bathing, and other daily tasks
  • Perform essential health care services for patients administering prescription medication
  • Make transportation arrangements as needed for appointments or errands
  • Observe and report on patient conditions.

Cashier Sales Associate

Century 21 Department Store
New York
10.2014 - 05.2016
  • Managed the sales area and responded to customers' queries and requests
  • Directed clients in wardrobe building and styling by offering outstanding customer service and knowledge of designer collections
  • Operate the cash register as necessary while maintaining the fitting room requirements
  • Driven personal and department sales goals within the intimate apparel department and women's ready-to-wear.

General Manager/Shift Leader

Papa John's
New York
02.2011 - 05.2014
  • Ensured all close-down duties were completed, including mopping, cleaning, and disinfecting food preparation surfaces by following the Food and Drug Administration guidelines
  • Performed money counts with cashiers of drawers and addressed discrepancies
  • Worked my way up to the position of shift leader and then eventually became a General Manager in a fast-paced food environment
  • Implemented a comprehensive inventory management system, meticulously labeling all food items with expiration dates for optimal organization and freshness maintenance.

Education

Associate of Applied Science - Medical Administration

Monroe College
Bronx, NY
06-2024

High School Diploma -

Penn Foster High School
Scranton, PA
04-2015

Skills

  • Detail-oriented
  • Results-driven
  • Sales background
  • Health aide services
  • Strong organizational abilities
  • Exceptional customer service skills
  • Comprehensive healthcare knowledge
  • Operational efficiency
  • Patient care standards
  • Medical Administration
  • Bilingual in English and Spanish
  • Proficient in Microsoft Word, Excel, and PowerPoint

Certification

  • Basic First Aid Course: 2024-02-01 to 2026-02-01
  • BLS CPR: 2024-02-01 to 2026-02-01

Languages

  • English
  • Spanish

References

References available upon request.

Timeline

CDPAP/ Health Aide

A&J Staffing Inc.
04.2017 - Current

Cashier Sales Associate

Century 21 Department Store
10.2014 - 05.2016

General Manager/Shift Leader

Papa John's
02.2011 - 05.2014

Associate of Applied Science - Medical Administration

Monroe College

High School Diploma -

Penn Foster High School
Lisa Estrella