Lisa Faith Scher
Bridgewater,USA
Summary
Experienced social service professional with a track record of effectively working with diverse populations. Dedicated to making a positive impact in people's lives. Skilled in directing and managing large-scale operations, achieving success through strategic planning and execution. Proficient in implementing innovative solutions to enhance productivity and operational effectiveness. Experienced in fostering teamwork and adapting to evolving business needs to align with organizational goals. Diligent care management professional with a background in improving patient outcomes through strategic planning and team leadership. Successful in implementing holistic care plans and coordinating with multidisciplinary teams for complex cases.
Overview
32
32
years of professional experience
Work History
Director of Business Development/Special Events and Projects
Monumental Post Acute Care
01.2019 - 01.2025
- Interviewed, hired, and trained the marketing team.
- Supervised the marketing team.
- Built and maintained relationships with community referral sources, such as hospitals, physician offices, and hospice organizations.
- Organized educational programs for referral sources, including CEU training for Social Workers.
- Managed and maintained the departmental budget.
- Planned events for the community and referral sources.
Director of Behavioral Health
Monumental Post Acute Care
01.2023 - 01.2024
- Partnered with the City of Philadelphia to develop a specialized unit called the Philadelphia Project. The unit was designed to address the challenging complexity of people who have a serious mental health diagnosis while meeting the criteria for a skilled nursing facility.
- Coordinated and assisted with the implementation of mandatory staff training.
- Developed policies and procedures that adhere to local, state, and federal regulations.
Lead Care Manager
Tri-County Care Management Organization
01.2013 - 01.2018
- Assisted in training newly hired Care Managers.
- Assisted coworkers to help them achieve success.
- Coordinated youth and family-driven individualized plans.
- Ability to multitask, prioritize, and stay organized.
- Advocated for youth in different settings, such as IEP meetings, court, and Treatment Team meetings.
- Maintained timely inter-agency and state documentation requirements.
Marketing/Admissions Consultant
Bala Nursing and Retirement Center
01.2009 - 01.2010
- Coordinated and implemented marketing plan for the facility.
- Plan events for providers and the surrounding community.
- Created monthly statistical reports.
Admissions Director
Bala Nursing and Retirement Center
01.2003 - 01.2006
- Maintained all aspects of the admission process.
- Coordinated and implemented marketing plan for the facility.
- Facilitated informational meetings with all other departments.
- Maintained a high census of residents.
- Created monthly statistical reports.
Director of Adult Services
Jewish Community Center of Greater Philadelphia, Kaiserman Branch
01.2000 - 01.2003
- Coordinated and scheduled Daytime Educational Classes for adults.
- Was responsible for hiring and supervising new instructors.
- Supervised the office staff and volunteer department.
- Provided counseling and support.
- Coordinated ongoing support groups.
- Coordinate educational and social programs for members and the community.
Admissions Coordinator
Bryn Mawr Terrace Convalescent Center
01.1999 - 01.2000
- Coordinated all admissions from acute care, home, or other facilities.
- Reviewed admission paperwork with the resident/responsible party.
Director of Social Services
Bala Nursing and Retirement Center
01.1994 - 01.1999
- Was responsible for the Social Services Department in a 180-bed long-term care facility.
- Advocated for residents and families.
- Provided individual and group counseling to residents and family members.
- Maintained documentation of social service activity as required by local, state, and federal regulations.
- Participated in ongoing evaluation and quality assurance projects.
- Trained staff regarding long-term care issues.
- Supervised and supported the Social Service team.
Child Case Manager
John F. Kennedy MH/MR Center Developmental Disabilities Division
01.1993 - 01.1994
- Located and monitored services that meet consumers' clinical, medical, educational, and social needs.
- Provided counseling and support to consumers and their families.
- Collaborated with other professionals regarding consumers.
- Intervened in crisis to provide support and guidance to clients.
Education
Certificate - Mental Health and Aging
Philadelphia Corporation of Aging
Philadelphia, PennsylvaniaBachelor of Science - Family Resources and Human Development
Arizona State University
Tempe, ArizonaSkills
- Networking
- Customer engagement
- Industry networking
- Organizational development
- Partnership development
- Relationship building
- Customer satisfaction
- Goals and performance
- Training and development
- Team collaboration
- Event planning
- Excellent listening skills
- Adept multi-tasker
- Decision-making
- Performance evaluations
Timeline
Director of Behavioral Health
Monumental Post Acute Care
01.2023 - 01.2024
Director of Business Development/Special Events and Projects
Monumental Post Acute Care
01.2019 - 01.2025
Lead Care Manager
Tri-County Care Management Organization
01.2013 - 01.2018
Marketing/Admissions Consultant
Bala Nursing and Retirement Center
01.2009 - 01.2010
Admissions Director
Bala Nursing and Retirement Center
01.2003 - 01.2006
Director of Adult Services
Jewish Community Center of Greater Philadelphia, Kaiserman Branch
01.2000 - 01.2003
Admissions Coordinator
Bryn Mawr Terrace Convalescent Center
01.1999 - 01.2000
Director of Social Services
Bala Nursing and Retirement Center
01.1994 - 01.1999
Child Case Manager
John F. Kennedy MH/MR Center Developmental Disabilities Division
01.1993 - 01.1994
Bachelor of Science - Family Resources and Human Development
Arizona State University
Certificate - Mental Health and Aging
Philadelphia Corporation of Aging
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