Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Farrow

Advisor – Quality Assurance
Milford,NJ

Summary

Quality Assurance (QA) Professional with 15+ years of experience. Extensive experience in quality systems (deviation/change management), training, cGMPs, quality metrics and regulatory inspections. Led several local site deployments of global quality system initiatives (TrackWise deviation/change management), ensuring compliant documentation, training, communication, and organizational change management.

Overview

26
26
years of professional experience

Work History

Advisor - Global Quality Systems

Eli Lilly and Company
06.2024 - Current
  • Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
  • Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
  • Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
  • Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.

Sr. Principal Associate - QA

Eli Lilly and Company
08.2016 - 05.2024
  • Responsibilities: Deviation and Change Management Program Site Lead (including HR/Q Program), Deviation/Change Review Board Facilitator. TrackWise Subject Matter Expert (SME), Lead Investigator Mentor, contributor to quality compliance reports (Annual Product Review, Management Review, Site Compliance Report). Provided support for regulatory responses/inspections, serving as SME, backroom support, and scribe. Led local site deployment of global quality system initiatives (Deviation Refresh, TrackWise 1000 Observation/Change/Activity Planning/Deviation v4.0). Also responsible for quality system/inspection readiness training (Branchburg site gold level trainer), quality metrics analysis, GMP documentation review/approval (maintenance/validation documents, procedures, and reports), facility walkthroughs.

Sr. Specialist – QA Mfg Compliance

Eli Lilly and Company
02.2013 - 08.2016

QA Specialist II

Eli Lilly and Company
09.2008 - 02.2013

Sr. QA Specialist

Enzon Pharmaceuticals
10.2003 - 05.2008
  • Responsibilities: Conducted Annual Product Reviews (APRs) and Product Quality Reviews, coordinated root cause and customer complaint investigations, reviewed complex regulatory filings, quality metrics analysis, regulatory inspection support (scribe, document management coordinator), assisted in coordination of product recalls and market withdrawals.

Packaging Resource

Frito-Lay, Inc.
11.2001 - 12.2002

Quality Enabler

Frito-Lay, Inc.
06.1999 - 11.2001
  • Responsibilities: Managed work groups of 26 packaging technicians and 8 quality control technicians. Implemented a department realignment with increased the skill set of technicians at the site. Created performance metrics for team accountability and continuous improvement. Coordinated Quality Systems for the site, coached technician leads for quality programs, and facilitated weekly meetings with management to determine quality strategy for the site. Conducted in-house audits for product quality, food safety, and personnel safety. Maintained quality/food safety documentation for the site.

Education

BS - Chemical Engineering

Clarkson University
Potsdam, NY

Skills

Quality Systems

Timeline

Advisor - Global Quality Systems

Eli Lilly and Company
06.2024 - Current

Sr. Principal Associate - QA

Eli Lilly and Company
08.2016 - 05.2024

Sr. Specialist – QA Mfg Compliance

Eli Lilly and Company
02.2013 - 08.2016

QA Specialist II

Eli Lilly and Company
09.2008 - 02.2013

Sr. QA Specialist

Enzon Pharmaceuticals
10.2003 - 05.2008

Packaging Resource

Frito-Lay, Inc.
11.2001 - 12.2002

Quality Enabler

Frito-Lay, Inc.
06.1999 - 11.2001

BS - Chemical Engineering

Clarkson University

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Lisa FarrowAdvisor – Quality Assurance